Over the past 2 years at Action Bolt SA, my key responsibilities included:Prospecting and Lead Generation: Identified and qualified potential customers through cold calling, networking events, and referrals.Client Relationship Management: Built and maintained strong client relationships by understanding needs, providing personalized solutions, and addressing inquiries.Sales Presentations and Demonstrations: Conducted product demos and delivered compelling sales presentations to showcase product features, benefits, and value proposition.Negotiation and Closing: Negotiated terms, pricing, and contracts to secure new business, overcoming objections, and addressing barriers to closing deals.Market Research and Analysis: Stayed informed about industry trends, competitors, and market developments to identify new opportunities and maintain a competitive edge.Sales Reporting and Forecasting: Kept accurate records of sales activities, including prospecting efforts, client interactions, and deal status. Also, provided regular updates to management and forecasted sales projections based on pipeline.Collaboration with Internal Teams: Worked closely with cross-functional teams to align sales efforts with business objectives and facilitate seamless customer experiences.Travel and Territory Management: Effectively managed assigned territories, including planning client visits, attending industry events, and optimizing travel routes for maximum productivity and sales opportunities.Customer Service and Support: Provided ongoing post-sale support to clients, assisting with product onboarding, addressing issues, and facilitating communication between clients and internal teams as needed.Continuous Learning and Development: Stayed updated on industry best practices, sales techniques, and product knowledge through training programs, workshops,

During the 6 years of being a Technical Sales Representative with Bearing Man Group my roles and and responsibilities includedProduct Knowledge: Master the technical specifications, applications, and advantages of the company's bearing and fastener products.Customer Engagement: Identify and engage potential customers through channels like cold calling, networking, and industry events.Needs Assessment: Understand customer requirements and challenges related to bearing and fastener solutions.Solution Presentation: Deliver compelling sales presentations showcasing product features and benefits.Customized Solutions: Collaborate with technical teams to develop tailored solutions for customer applications.Technical Support: Provide pre-sales and post-sales technical assistance to customers.Proposal Development: Prepare detailed proposals, quotes, and pricing options.Negotiation and Closing: Negotiate terms, pricing, and contracts to secure new business.Relationship Management: Build and maintain strong customer relationships through excellent service and support.Market Analysis: Stay informed about industry trends, competitors, and market dynamics.Sales Reporting: Maintain accurate records of sales activities and provide regular updates to management.Training: Continuously update product knowledge and share expertise with customers.

Sales of consumable products such as chemical and lubrication sprays, fasteners, and tooling to the motor industry (Kent and Berner) Develop and execute strategic sales plans to achieve targets in assigned territory. Identify and qualify leads, prospect new client’s, manage existing accounts to maximize sales opportunities. Conduct product demonstrations and presentations to educate clients on features and benefits. Negotiate contracts, terms and pricing agreements to close deals and meet revenue goals. Collaborate with internal teams to coordinate sales efforts and ensure customer satisfaction. Provide regular reports and updates on activities. Cold Calling and generating new business.

As a Service Advisor at Honda Westrand, my key responsibilities were:Customer Service: Provide exceptional customer service by greeting customers, listening to their concerns, and effectively communicating throughout the service process.Appointment Scheduling: Efficiently schedule service appointments to optimize the use of the service department's resources and minimize wait times.Vehicle Check-in: Perform initial vehicle inspections upon customer arrival, documenting any issues or concerns for further review.Service Recommendations: Assess vehicle condition and customer concerns to recommend appropriate maintenance or repair services, explaining their importance and associated costs.Estimates and Quoting: Provide accurate cost estimates for recommended services, including parts, labor, and additional charges.Parts Ordering: Order necessary parts and materials for vehicle repairs, ensuring availability when needed.Work Coordination: Coordinate workflow in the service department, ensuring technicians have required information and parts for efficient repairs.Customer Communication: Keep customers informed about the status of their vehicles throughout the service process, including any delays or additional repairs.Upselling and Cross-selling: Recommend additional services or products that could benefit the customer or enhance vehicle performance while maintaining trust.Quality Assurance: Perform quality checks on completed repairs to ensure work meets dealership or shop standards and customer satisfaction.Documentation and Record-keeping: Maintain accurate records of all service transactions, including customer information, vehicle details, and services performed.Follow-up: After service completion, follow up with customers to ensure satisfaction and address any further concerns or questions.