Tropopause Records is a London based record label run by a creative team of musicians and industry pros working in the electronic music scene. Our purpose is to provide a platform for forward-thinking electronic music that needs to be heard.tropopauserecords.bandcamp.com

Acting as the key membership representative for Universal Music Publishing and Production Music Advisory Group, responsible for direct account management of one of the top earning major music publishers. I continually build meaningful personal relationships with senior staff and actively identify issues or resolve expediently any raised. Keenly involved with all areas of PRS to assist in business, strategic and technological development. • Key responsibilities:o Delivering a tailored account management programme for Universal Music Publishing, ensuring their individual needs are met.o Establishing and maintaining relationships with key staff and Universal Music Publishing to provide regular analysis of royalty earnings and repertoire trends.o Identification of training or knowledge development for members and staff.o Oversee all escalated queries and manage to a quality conclusion from end to end while taking remedial action to ensure they do not reoccur.o Arrange and attend regular publisher member meetings to provide support around PRS for Music’s processes and policies. o Represent PRS for Music at industry events where appropriate.

To ensure workflow and work allocation is effectively managed and completed across the team in line with agreed SLA’s. Facilitate adequate training sessions take place for new and existing staff on policy, procedures and efficient ways of working to improve performance. Assist Management in the identification and resolution of service related issues. Ensure the team deliver service request to a high quality in line with agreed quality measures. Highlight any performance related issues to the Team Manager and investigate all complaints and provide a detailed response to Management.

We are a young and vibrant MCPS production music library, specialising in UK underground, up and coming songwriters and producers. Acting as a source of pre-cleared music for use in media, our catalogue can be found at smmusic.co.uk. We hope you find something inspiring.