Supporting business owners to successfully exit whilst securing their legacy.

Charles Square covers all your technology needs, working as an IT partner, not as an outsourced provider. An independent IT consultancy focused on serving the comprehensive needs of businesses in the full range of the business cycle by aligning IT and business goals so that technology no longer just serves the business but helps it grow.Charles Square is made up of senior IT consultants specialising in particular disciplines, including IT Business Strategy, IT Compliance and Governance, IT Support, IT Management, Greenfield Management (Infrastructure, Applications, Services, Security and Projects), Budget Planning and Efficiency, Vendor Management, Cloud Strategy, CyberSecurity, IT Operations and Business Continuity Planning.

Created & maintain a business-aligned IT strategy with full implementation of a fully compliant and regulated FCA, CFTC, SEC infrastructure. Established best-in-class Business Continuity planning and Disaster Recovery strategies for a rapidly growing multi-national, multi-site organisation, delivering business continuity to cope with all scenarios globally. Managed a full programme of change and redesign from virtual/remote desktops, virtualisation, network, telecoms and storage.

Build design and implementation of our new Cloud infrastructure Management of Helpdesk Staff, Field and Remote engineers and their procedures Disaster Recovery and Multi-Site environment designs and implementation Engineering and Helpdesk Groups Technical Strategy and Advice Hands on Business Research and Management decisions Providing client facing Technical Pre-Sales consultancy Full Internal systems management Management of medium sized software development projects Research and development of new technologies for Account and Sales teams

Managing a team of the 4 most senior engineers

Team Leadership, Mentoring, Training and resourcing of field engineers Group Technical Strategy and Advice Virtualisation infrastructure Design, Planning, Integration and Migration Windows 2003/2008 Active Directory Design, Repair and Integration Exchange 2003/2007/2010 Design, Integration, Upgrade, Migration Storage infrastructure Design, Planning, Integration and Migration Provide Pre-Sales consultancy as well as client acquisition site survey Full scope infrastructure and Disaster Recovery design The ability to troubleshoot and resolve issues as the last level of support Research and development of new technologies to push to our clients

Strategic Management in ensuring the clients expectations are met Taking ownership of projects until completion Decision making on all IT related issues for entire network solutions Ability to work independently, within a team environment or managing engineers Project planning, design and technical lead during implementation Ability to carry out complex root cause analysis to determine underlying issues Roll-out of various large corporate projects and technical lead Ensuring clients meet FSA regulations in regard to IT Rolling out of all client hardware/software required on site including the following

Defining and reviewing on continual basis the purpose, objectives and activities of my component. Decision making on all IT related issues Rolling out of all new franchise branches including Telecommunications, Internet Connectivity, Media connections, POS system, Development of new online portal as well as training the new franchise owners and their staff Managing development, implementation and maintenance of Information Technology Systems for Bookings/Call centre, POS, Online portal and 35 branches and nationwide Managing security at all the branches and Head Office including, securing wireless networks, LAN's, Firewalls and locking of online portal so unauthorised users have minimal access and POS required access Development of automated PC usage on Linux systems which includes, massive cost savings, higher security on branch machines, no user intervention at local point required Rolling out of new franchised branches to new owners nationwide and training of staff Designing training manuals and help documents for users Successful development and implementation various online portals for internal use

Responsible for developing, constructing and implementing technology solutions with regard to systems and software applications Account Management including Sales presentations and chalk and talks Website maintenance and management National IT Management (Cape Town, Johannesburg and Durban) Software and Network Project Management for all our clients