Gareth Cook Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

I lead a team of dedicated analytic professional to service our customers. We run 24/7 globally, supporting a diverse range of customers from many industries who all share the common requirement to rely on their data and their analytic / planning systems. We are an ITIL based team utilising processes and tools to ensure reusable and repeatable solutions to our customer issues. We have the right skills, coverage and knowledge to manage and maintain critical decision making applications.

Australia

Responsible for:Project methodology thought leadership (PMBOK and Agile)Scope, time and cost across the national portfolio of project.Support for managing consultants nationally.Resourcing and Scheduling of the national portfolio of projects.Utilisation and Productivity of staff Development, adoption and training of Tridant’s proprietary project methodology (TSIM – Tridant Solution Implementation Methodology)Portfolio Issues and… Show more Responsible for:Project methodology thought leadership (PMBOK and Agile)Scope, time and cost across the national portfolio of project.Support for managing consultants nationally.Resourcing and Scheduling of the national portfolio of projects.Utilisation and Productivity of staff Development, adoption and training of Tridant’s proprietary project methodology (TSIM – Tridant Solution Implementation Methodology)Portfolio Issues and RisksProject Management of strategic projects Show less

Responsible for the successful delivery of complex Business Analytic solutions to leading Australian business. Solutions often included multiple technologies, large stakeholder groups and critical success factors. Management of industry leading TM1, Cognos BI and IM consultants.Presales, customer presentations and tender response involvement.

Sydney, Australia

Implementation of large scale SharePoint 2010 knowledge portal across multiple internal business units.The creation, implementation and ongoing control of cross Business Unit governance.Change agent providing clear business benefit to internal customers.Vender management and negotiations.PMBOK Project Management / Agile Product Owner.Facilitation and development of business requirements; Agile User Stories development and Wireframes.Strategic… Show more Implementation of large scale SharePoint 2010 knowledge portal across multiple internal business units.The creation, implementation and ongoing control of cross Business Unit governance.Change agent providing clear business benefit to internal customers.Vender management and negotiations.PMBOK Project Management / Agile Product Owner.Facilitation and development of business requirements; Agile User Stories development and Wireframes.Strategic planning and roadmap development.Status and Risk Reporting to program management office and leadership team.Inventory of critical artefacts and determine key points for exchange of knowledge. Show less

Sydney, Australia

Lead for the SharePoint 2007 Pilot Implementation of improvements and/or enhancement to "Business As Usual” processes and/or procedures by identifying opportunity, scoping, funding, and project management through to completion. Maintain internal Business Improvement portfolio.Evaluate and recommend products and services to meet business requirements.Serve as the Subject Matter Expert for a number of technologies / processes and procedures.Develop and… Show more Lead for the SharePoint 2007 Pilot Implementation of improvements and/or enhancement to "Business As Usual” processes and/or procedures by identifying opportunity, scoping, funding, and project management through to completion. Maintain internal Business Improvement portfolio.Evaluate and recommend products and services to meet business requirements.Serve as the Subject Matter Expert for a number of technologies / processes and procedures.Develop and facilitate the Business Continuity Program.Facilitate and coordinate internal reporting. Show less

Sydney, Australia

Governance of the IT infrastructure and desktop support Service Contract Comprehensive knowledge of all contractual terms, conditions, Service Level Agreements, Operation Level Agreements, and Key Performance Indicators.Auditing vendor tools and processes to ensure compliance and validity of contract.Contract variation negotiations.Acted as a national point of contact for all Regional I.T. Administrators.Provided support and analysis for service delivery… Show more Governance of the IT infrastructure and desktop support Service Contract Comprehensive knowledge of all contractual terms, conditions, Service Level Agreements, Operation Level Agreements, and Key Performance Indicators.Auditing vendor tools and processes to ensure compliance and validity of contract.Contract variation negotiations.Acted as a national point of contact for all Regional I.T. Administrators.Provided support and analysis for service delivery issues to resolution.Reviewed Key Performance Indicators and pursued rebates for non-compliance. Single point of contact for all Production Change Requests and Commercial Proposals.Provided national alignment and reference for all matters, processes, and practices relating to the service delivery of NDC's IT requirements.Provided recommendations, options, analysis, and input in respect to service delivery improvement of business analysis of future IT trends.Appraisal of IT and Office Automation products for long term solutions. Show less