Gareth Dawson Email & Phone Number

United Kingdom

Emley, West Yorkshire, United Kingdom

Emley, West Yorkshire, United Kingdom

West Yorkshire

Helping change Weight Watchers members relationship with food for good.

Leeds, United Kingdom

Working as an Incident Analyst in the Retail Channel of the BIS Service Support team, I am responsible for ensuring the integrity of William Hill's enterprise services (including retail shops and central systems, desktop and mobile websites & gaming systems both in the UK and Internationally, mobile app support, Telebetting systems, CRM and Trading.

Halifax, United Kingdom

As part of Frogs School Improvement team I provide in-depth, bespoke technical help, advice and training, both in one to one and group sessions. Using a range of delivery methods, such as webinars, videos, documentation (often created to meet the specific customer needs),Skype and conventional phone the customers requirement can be met both remotely as.

As a Customer Support Engineer, working as a member of the Support Team, it is my responsibility to provide technical support and fault resolution to Frog's varied and enthusiastic customers.My role involves accurate capturing of information to aid investigation in faults leading to their resolution, providing help and advice on the use of the Frog Software.

The purpose of my role is to provide a 24 hour single point of contact and 1st line, along with some 2nd line, support service to the computer and communications system users facilitating the restoration of normal service with minimal business impact upon the customer within agreed service levels and force & departmental priorities. My duties included.

As a Computer Installer my duties included the installation of computers and peripheral devices,and the diagnosis and resolution of faults with hardware and software assets. I was required tomanage my own workload when regularly working alone and on more than one occasion I wasresponsible for completion of a task that included meeting deadlines, being.

As a Technical Supplies Officer my duties included the accurate capture and input of data and the responsibility to audit the stores systems to ensure the continued accuracy of the data held within. Personal responsibility for liaising with external suppliers to ensure correct parts and equipment was ordered and supplied within the required time frames to.

As a Stock Controller my duties included accurate capture and input of data in a variety ofcomputer based applications, the responsibility for supervising a team of stores staff during theregular 3 day stock takes, ensuring that deadlines were met and that work was completed to ahigh standard.

7 Gcse'S, Math; English Litrature, Englist Language, Science, History, German, Design Realisation

Module; It Studies