Gareth Jones Email & Phone Number

Salisbury, England, United Kingdom

- Directed the strategic use of data across the Academy through comprehensive management of key MIS systems (SIMS, SISRA, Oxford Analytics), aligning technology resources to support the Academies Priorities. - Led project management and implementation of Google Classroom, Class Charts, and Safeguard My School, achieving a 5% reduction in staff workload.

Salisbury, United Kingdom

- Spearheaded initiatives that increased Sixth Form attendance from 72% to 91%, improving student engagement and progress. - Managed data systems and reporting to monitor, analyse, and boost student progress, behavior, and attendance. Used Artificial Intelligence to support report writing for student report statement banks. - Ensured that GDPR and.

Salisbury, United Kingdom

Salisbury, United Kingdom

- Oversaw Administration, Pupil Services, Library, and Medical teams, managing 12 staff members to support technology-driven operational efficiency. - Led database and assessment functions, organizing trips, events, admissions, and communications to streamline operations across departments.

Gillingham, Dorset

- As part of the senior management team, set up the business from scratch, led the development and implementation of customer service systems and strategies, resulting in “Best Customer Care” award at IMRG eCommerce Awards. - Managed customer engagement systems to achieve #1 ranking on Trustpilot for customer service in the outdoor sector, building a.

Canary Wharf, London

• Responsible for identifying solutions, delivering training, roll out and high level support of all Northern Trust systems to clients including inbound instructions. Detailed knowledge of SWIFT and other proprietary.
• Identifying reporting/instruction gaps for clients and providing business analysis and project management for bespoke reporting and instruction systems.
• Identifying and pursuing opportunities in cross selling technology products to clients and further sales and marketing opportunities. Part of the sales team for major pitches.
• Managed project transferring fund accounting clients from Barings Fund Services Group to Northern Trusts reporting and instruction platform. Part of the team responsible for development of a Funds Services specific.

• Responsible for identifying appropriate communication solutions & delivering training of State Street systems to clients, including SWIFT implementation and integration.
• Project managed, designed and implemented internal websiteAchievements- Assigned complex, high profile Middle Eastern clients with high value of income for State Street.

• Responsible for the design and implementation of improved exception management trade workflow to maximize efficiency in monitoring and resolving failed trade issues for Asset Managers, specifically Bank of Scotland.
• Responsible for monitoring and developing senior relationships with various Investment Managers and clients, responsible for service level agreements and the investigation and resolution of priority business issues..

Btheol, Theology

Activities and Societies: Director of Nightline, the student version of the Samaritans.

Level 6 Diploma In Career Guidance & Development, Career Exploration/Awareness Skills

Education record