Cold Banana is an award-winning .NET development house based in Bournemouth, focused on developing leading-edge digital & technology solutions for our clients. We’re a company of vibrant and energetic digital experts who work with national and international brands and a strong partner network to deliver best-in-class digital platforms, apps, web and technical solutions.We’re incredibly proud to of our history in helping to empower businesses achieve their goals within the digital arena.

Mad River is a creative-led agency that strategically and innovatively creates connections between people and brands through traditional, digital, and experiential marketing.Working with some of the UK's largest organisations and brands - including RNLI, Clipper Teas, Whole Earth, National Trust, Biona, Ordinance Survey, Thomas Fudges, Bear Nibbles, Action Against Hunger and many more.As part of the senior management team and department-head my role was expansive, covering a wide range of evolving activities within the business. Some of my key responsibilities included:• Ensuring the successful delivery of all digital projects. Working alongside Strategic and Creative Directors to implement innovative and best-in-class digital solutions • Day-to-day management of the Digital Department, ensuring smooth functioning of the team within the wider business function • Co-ordinating our various partners & preparation of digital strategy documentation alongside our strategists• Client-facing project pitching• Requirements gathering and project scoping• Overall responsibility for project planning and budgetary management, working alongside our team of project and account managers• Managing multiple client projects & streams of work• Managing BAU revenue stream and workflows• Leading internal technical innovation and working practices – working methodologies, technologies, processes and efficiency • Development and maintenance of our roster of key digital partners • Management of department performance, budgeting and expenditure• Recruitment, inductions, mentoring, progression of department staff, line management appraisals, performance, monitoring, disciplinary action, compiling job descriptions

iSolve was a e-commerce specialist agency based in Bournemouth. Though only a small team of around 10 employees, they had an impressive roster of clients both large and small, with a particular speciality of helping small businesses navigate the complex world of eCommerce entry. • Having worked with iSolve on and off for years, I joined the team as a Senior Partner to help them streamline internal resources and project delivery• Developed client relationships and new business development• Acted as senior account manager on their key accounts, helping to co-ordinate production and throughput• Team mentoring and helped to driver greater efficiency

Redweb is an award-winning digital agency based in Bournemouth, with over 100 staff members across London and Bournemouth offices. Creating high-end projects with a full-service offering, Redweb has built a strong reputation for large-scale, technical solutions • Co-team leader of an EpiServer production team within Redweb, responsible for the creative output of projects running through the team• Lead creative for digital design projects• Overseeing requirements gathering• Overseeing cross-platform UX & UI design, alongside UX team• Leading creative & visual design• Line management of wider team, appraisals and team development• Worked on key accounts – TfL, Landrover, Access Self Storage and McCarthy & Stone and more• Client pitching & stakeholder management

BeCheeky.com was the UK's second largest multi-brand online retailer specialising in designer lingerie, swimwear & menswear. Employing 14 staff, BeCheeky rapidly emerged as an innovative e-tailer with an impressive growth record in its sector. VC funded it was eventually acquired after my tenure• My responsibilities were to lead and oversee the evolution of the existing BeCheeky website into a state-of-the-art, highly attractive & highly profitable e-commerce platform.• Overseeing the day-to-day operation of all website-related activities• Managing 3rd party digital suppliers and our web agency• Design of all web, campaign and marketing assets alongside junior content designers• Overseeing the implementation of web and marketing strategies aligned with our growth strategies• Analytics analysis and reporting to board• Department budget management

Moore Wilson is a top 30 new media agency that boasts a formidable client list including Twinings, Dell, Microsoft, Nissan, Lastminute.com, and Ted Baker plus B2B partners such as NHS, Witan Investment, Chapstick and European Union.• I was responsible for management of key client accounts within the new media sector. This involved developing long-term relationships by delivering successful projects, on time and on budget.• I was responsible for the conceptualisation, specification and financial control of projects.• I also held overall responsibility for the project managers, designers, and developers on a project-level, with the key emphasis on ensuring that projects were delivered on time and budget.

• My role within this company is to act as a client-facing design & creative consultant on a range of website-based projects• From a design and visual perspective, I was responsible for leading client meetings & ensuring that the creative output delivers on key business objectives• On a project-basis I act as lead web designer for iSolve, particularly on e-commerce and design-led solutions.

Mad Productions was a hugely successful e-commerce solution provider based in Romsey, Hamphire. Having developed an impressive in-house platform they employed around 25 people with an end-to-end e-commerce offering.• Responsible on a project level for the front-end and functional design of bespoke e-commerce solutions for large, multi-channel clients such as ECB, Nevada Music and Connection Fitness, Land Rover and Online Golf• Working within a studio environment, individually on a project-basis, responsible for conceptualising, logo/brand design, full storyboard creation & component/functionality design• Created additional campaign and marketing assets as required• Design level and workflow management compliant with ISO9001 quality assurance standards• Expert knowledge of usability, online e-commerce, interface design, accessibility design standards were required in this cutting-edge design

• Responsible for conceptualisation, design and implementation of web-based initiatives, including websites, corporate marketing initiatives, and animated banner campaigns for the Self group of companies• Redesign, modelling and front-end design of web applications including classifieds and auction based sites• OS commerce based design of e-commerce website including analysis of business processes and application requirements.

Established a small Web Design agency in Bournemouth with a joint partner after studying at Bournemouth University• Responsible for day-to-day management of company including marketing, corporate finance, sales and project management• Worked as web and front-end developer for a variety of new media based projects, including CD ROM applications, intranets, brochure-ware sites, and online applications• Commissioned to develop and launch an enterprise-level clubbing and event promotion portal, Yournightout.co.uk (now fatsoma.com). Involved commissioning market research, full conceptualisation & system design, development of web front-end, as well as managing outsourced back-end development• Development of corporate website, an e-learning CD-ROM application and an online learning support portal for Cardio Rhythms. Involved in all aspects including conceptualisation, storyboarding, design, HTML development, project management and client liaison

Designing directly for the clients marketing needs. Web design, print design and print buying, advertisement design and email marketing strategies.Multimedia Creative, Gossip Multimedia, May 2002 - June 2004• Designed corporate identity, including stationery, logo, corporate brochure, leaflets and presentation packs• Designed, built and authored company web site and in-house intranet • Worked as front-end designer in the development of E-Learning CD-ROM's for clients including Royal National Lifeboat's Institution, Harken, Royal Yachting Association• Team leader in the development of a training management system for the Royal National Lifeboat Institute. • Responsible for overall project management, front-end application design (including HTML) and client liaison• Worked as project leader in the development of in-house Risk Management Software delivered both online and via CD-ROM, including project management, front-end application design, development of web pages in HTML, production co-ordination, technical lead for client interfacing. Industry partners included CITB, CIOB, BRC, AOA & CADS • Other roles varied between general web design, print design, software sales, customer support and technical helpdesk

• Initially worked in busy sales call centre specialising in the around-the-world and Australasian sector• Promoted to team leader, responsible for vetting and authorising prospective bookings & ensuring sales targets were achieved• Worked as a customer services manager, responsible for resolving disputed bookings and after sales serviceProjects Team• Worked as part of a team integrating telephony software for UK & Ireland based call centres• Managed and maintained email management system for UK call centre • Advisor to technical departments on travel protocols and permissions

• Initially worked in busy sales call centre specialising in European and US routes• Promoted to team leader, responsible for vetting and authorising prospective bookings & ensuring sales targets were achieved