Gareth Williams Email & Phone Number

United Kingdom

United Kingdom

Following an expansion of the Digital Transformation program I focused on the Intel Sales CRM and associated Analytics.This involved leadership of a rapidly-expanded external consultant and in-house team across a full life-cycle enterprise programme. We conducted stakeholder and executive workshops, agreed and designed improved business processes aligned.

• I added leadership of a global Sales Enablement team to my existing Programme Management responsibilities. That meant providing Sales with the information, content, processes and systems to be effective, concentrating.
• Creating and operating Customer Relationship Management (CRM) processes and systems to connect our Product Business Units, Sales, Marketing, Support and Partners.
• Understanding recent customer successes with Intel and sharing the BKMs with Sales, Marketing and Partners.I focussed on process transformation and benefits and used a combination of in-house teams and external.

Reporting to the Director of Sales Enablement, I was the global Programme Manager for Intel’s Sales CRM implementation. This involved the spectrum of Programme Management, particularly balancing investment in Change with the provision of Capabilities.The role involved regular VP interaction and the management of sub-projects with multi-million dollar.

United Kingdom

I led an IT team responsible to the Internet Of Things group in the EMEA region. I was responsible for the conception, development and support of Sales and Marketing information systems, building a partnership with the IOT group, maximizing the contribution of IT to the business, motivating and developing the team.We provided solutions across the spectrum.

United Kingdom

Responsible for the charter and execution of IT projects in support of sales and marketing across Intel’s EMEA region. Examples included the integration of acquisitions, setup of outsourced contact centres and field sales business intelligence needs. I would typically start with a loose definition and charter a project team based on an analysis of the ROI.

United Kingdom

Responsible for the delivery of a global supply line management solution for Intel’s manufacturing customers. The project was a large bespoke software development. I set up project management structures to maintain appropriate control over a multi-site development and also saw the need for a genuine focus on business value to steer the project scope. I.

United Kingdom

Responsible for requirements, design, development, test and training for Intel’s global customer manufacturing issue management process. A small team was created and I took on a lead developer role. From this experience I saw the potential of small teams using agile methods with close customer interaction.

Solving customer issues with Intel parts during customer system manufacturing.

Three summer internships with a variety of roles gaining experience of Intel departments, solving customer problems and undertaking internal improvement projects.