Garfield Carlyde D'Monte Email & Phone Number

Coimbatore, Tamil Nadu, India

• Facilitate training sessions, workshops, and seminars, either in-person or virtually.
• Ensuring employees are completing their courses in Company’s Learning Management System (LMS)
• Work with Store Managers to determine training needs for the employees to help fill the skill gap
• Ensuring employees are following company’s SOPs, store policies and maintaining customer service standards
• Develop and deliver leadership development programs to nurture leadership skills within the organization.
• Mentoring employees and delivering development programs to increase company’s internal promotion percentage

Coimbatore, Tamil Nadu, India

• Trained the team for new products and processes
• Exclusively handling sales of the top end models in the company’s line up
• Developed and executed performance management programs to increase employee engagement and productivity.
• Analysing customer needs and suggesting suitable bike models to suit their lifestyle
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Resolved customer issues quickly to close deals and boost customer satisfaction.

Coimbatore Area, India

• Post job listings on various job portals
• Identify potential candidates through various channels, such as online job portals, professional networks (e.g., LinkedIn) and referrals
• Keeping track of each candidate’s resume by using an Applicant Tracking System (ATS)
• Ensure a smooth transition from recruitment to employment for selected candidates

Coimbatote

• Worked with the team to enhance the experience of customers and drive the sales by providing proactive sales assistance and support to customers.
• Handled stock – inward of stock and outward of stock.
• Ensured the store’s VM (Visual Merchandising) standards are maintained.
• Communicated to the team the targets and goals of the sale season.
• 14 months continuously achieved our targets and ensured we didn’t have any stock shortages beyond our limit.
• Also trained new employees how to be greet and create and good rapport with customers.