• Keeping the control of access to the site by maintaining the Sign-in Sheet, which ensures the safety of company assets and protection of people.• Completed reports by recording observations, information, occurrences, and surveillance activities.

• Provided internal helpdesk support and excellent customer service within the organization.• Network infrastructure support and troubleshooting including LAN, WAN, and Wi-Fi.• Infrastructure projects which can run autonomously.• Installing and configuring various Operating Systems.• Deployed software’s using computer level Group Policy Management for different groups.• Monitor the system daily and respond immediately to security or usability concerns.• Installed RSAT to manage the remote server and their roles and services.• Maintaining and administering computer networks and related computing environments, including computer hardware, systems software, application software, and all configurations.• Used Clonezilla server to create and deploy computer images.• Training the end-users to use the features of the various operating systems.• Managing and monitoring of Windows 10, Microsoft Windows Server 2012, DHCP, Group Policy, Active Directory (AD), and File Server.

• Improved labor productivity by optimally distributing tasks and boosting morale among workers.• Resolved development problems and provided support to team members.• Accentuated customer satisfaction levels by following up with them for any after-sale service requirement and taking regular feedback.• Ensured transparency in bank transactions by maintaining and documenting all records, which led to a reduction in accounts payable to the organization’s suppliers.