Digital Banking Consultant
CurrentDigital Banking Transformation Enthusiast | Branch Management & Client Relationships (Current)I'm a driven B.Com graduate with 9 years of experience in the banking industry, where I excelled as a Branch Manager. My passion lies in leveraging technology to revolutionize the banking landscape.In my role, I spearheaded initiatives that improved branch efficiency and customer experience through technology. This included: * KYC/AML Onboarding: Streamlined processes using digital platforms for faster customer acquisition and regulatory compliance. * RegTech Implementation: Utilized technology solutions to ensure adherence to banking regulations and mitigate risk. * Loan Management Systems: Managed loan accounts and client portfolios efficiently through digital platforms. * Digital Banking Adoption: Promoted the use of digital banking products and services to enhance customer convenience.Beyond technology, I fostered strong client relationships by: * Managing Client Portfolios: Managed a portfolio of both wholesale and retail banking clients, cross-selling relevant financial products. * Retail Forex & Non-Resident Products: Facilitated transactions through retail forex platforms and possessed a strong understanding of non-resident banking products.I'm eager to leverage my industry knowledge and digital banking expertise to become a Digital Banking Consultant within a tech or IT company. My ability to bridge the gap between business needs and technological solutions can contribute significantly to developing innovative solutions for the future of banking.