Rashmi Garg ☁ work email
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Rashmi Garg ☁ personal email
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10+ years’ experience and proficiency in Salesforce.com (SFDC) as implementation specialist, Administration and Configuration, including 5+ years of experience as a Salesforce Solution Architect, with a focus on designing and implementing Service Cloud and Sales Cloud. I’ve honed my skills in managing and optimizing Salesforce platforms across diverse industries and clouds. My focus is on enhancing operational efficiency through innovative practices, ensuring that technology aligns with business objectives. Guided by cognitive flexibility, I tackle complex challenges and cultivate an environment where cross-functional teamwork thrives, delivering high-value solutions.IT Leader experience in analysis, design, and architecting, testing, delivery of application software.Expertise in architecting Salesforce solutions spanning multiple Salesforce Clouds (Sales, Service, Customer Service, Marketing) with declarative and programmatic tools and integration with internal and external applicationsExpert knowledge of the salesforce Architecture, Data model, Security and Access Control, Org setup, metadata API and functional knowledge of Sales/Service Cloud. Expertise in building Lightning pages/components using the salesforce lightning design system. Expertise in building flexible solutions declaratively using Process Builder, Flows, Approvals Assignment, Escalation Rules. Ability to deliver scalable programmatic solutions using Asynchronous Apex, Triggers, and Visualforce while adhering to Industry Standards and Best Practices and using Apex Design Patterns. Experience working with massive amounts of data for ETL operations to sync interfacing systems in real-time and through incremental loads using Apex Dataloader Informatica Cloud, Jitterbit, IBM Cast Iron. Knowledge on modern UI and JavaScript frameworks like jQuery, Angular JS, CSS, HTML5, Salesforce Lightning DesignSalesforce skills: Lead Management, Partner Communities, Contact Management, Opportunity & Renewal Management, Case Management, Change Management, Chatter, Apex Controllers, Triggers, Visual Force Pages, Approvals, Process Builder, Workflow, and Flow Builder, Custom Metadata & settings, SOQL, SOSL, SOAP/REST APISalesforce Tools: Visual Studio, Force.com IDE, Mavens Mate, IntelliJ Illuminated Cloud IDE, Data Loader, Workbench, Apttus CPQ/ CLM Products, Salesforce integrated marketing automation Marketo, HubSpot, Salesforce integrations ORMB, Tableau, Power BI
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Salesforce Solution EngineerCisco Mar 2022 - PresentSan Jose, Ca, UsAs part of Cisco’s Customer Experience (CX) Transformation Technology Enterprise Architecture team, I lead the Solution architecture for Customer Success. Additionally, my role expands to providing domain expertise to Renewals product team for building right capabilities for their enterprise customers. As a Salesforce Design and Build Solutions Architecture responsible for managing end-end delivery of Salesforce projects and providing guidance and mentorship to developers and business analysts. Specialize in designing sound, scalable solutions using the Salesforce platform with a strong foundation and alignment with customer's roadmapKey Highlights -• Design and Developed Solution Architecture and System Landscape for CS and Renewals Console.• Responsible for assessment of solutions, including existing and new technologies as per Industry standards.• Key participation of workshops with both functional (Business) and technical teams to analyze gaps and resolve future state system processes and architecture.• Collaborate with IT delivery teams to understand the as-is Enterprise Architecture supporting Marketing, Sales, Customer Success, Renewals, Services and Sales -
Salesforce Solution ArchitectVisa Mar 2015 - Mar 2022Foster City, California, Us7 years’ experience at Visa, which is a digital payments company providing transactions between financial institutions, consumers, merchants, and banks. I work as an subject matter expert (SME) for Salesforce.com instance with more than 10K+users globally leveraging Sales Cloud, Service Cloud, Salesforce Billing in ORMB, Tableau & Power BI, DocuSign, Conga Quotes and Conga Invoice Generation etc• Designed the custom Lead Assignment Engine for Salesforce.com due to high-volume of inbound leads from Marketo and Hubspot with rules-based distribution engine for leads• Data analysis and full data migration from legacy systems in 2015 using workbench, Force.com IDE, MavensMate etc. Contributed to the CRM implementation and projects, including requirements gathering, design, configuration, testing, training documentation for salesOps, and deployment.• Developed a web-to-lead functionality to Companies website which directs leads to Salesforce CRM.• Created solution design specification and technical design specifications for multiple projects and enhancements. • Works closely with top-level management to identify requirements and develop solutions to deliver the functionality. Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic, workflow rules, email alerts, custom metadata, custom settings, process builders & flows, custom buttons, custom links etc.• Implementation on different product offerings from Conga (CPQ) Quote Proposal advance Workflow and Approvals, Pricing, Categories, Price Matrices, Pricing Rule, Attributes & Constraint context Rules etc• Develop training plans, materials, and documentation, keep materials up-to-date, and coordinate with sales ops and sales leaders on ongoing training sessions worldwide. -
Salesforce Technical ArchitectAstadia Dec 2013 - Mar 2015Lynnfield, Massachusetts, Ma, UsServed as platform architect supporting Sales Cloud, Service Cloud and Marketing Cloud functionality, including customer and partner portals, multiple integrations, Apttus and other 3rd party applications. Worked closely with top-level management to identify requirements and develop solutions to deliver the functionality, value, and user adoption that the business needs. Created solution design specification and technical design specifications for multiple projects and enhancements. Led three simultaneous projects and delivered quality solutions on time and on budget, covering the entire software development life cycle from concept to delivery to training. Worked with cross-functional business and technical teams as well as external vendors to get the job done. Also mentored staff on all aspects of Salesforce. As the Technical Solutions Architect I played a critical role within Astadia ‘s Salesforce Services, serving as a strategic advisor and Salesforce product and platform expert to the company’s complex enterprise customers. I was the Salesforce.com solution and technical liaison in cross-functional teams that address strategic business issues involving CRM and sales operations. I have designed and build solutions leveraging the Force.com platform based technology to satisfy unique business requirements.Providing CRM Consultancy to the customer’s of Salesforce.com. -
Salesforce DeveloperInfoblox Jan 2013 - Dec 2013Santa Clara, California, UsProvide technical leadership including Roadmaps, Vision, and Strategy for internal and external systemsIntegrated salesforce with other third party solutions like Apttus CPQ & CLM, ServiceNow, Eloqua, Clicktools, Box.net, Xactly Incent, and ModelN using Jitterbit, Informatica, Mulesoft. Developing apex triggers, visualforce pages and email services . -
Salesforce AdministratorActian Jul 2012 - Sep 2012Round Rock, Texas, Us
Rashmi Garg ☁ Skills
Rashmi Garg ☁ Education Details
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Wright State UniversityComputer And Information Sciences And Support Services -
Osmania UniversityComputer Science And Engineering
Frequently Asked Questions about Rashmi Garg ☁
What company does Rashmi Garg ☁ work for?
Rashmi Garg ☁ works for Cisco
What is Rashmi Garg ☁'s role at the current company?
Rashmi Garg ☁'s current role is Salesforce Solution Advisor at Cisco.
What is Rashmi Garg ☁'s email address?
Rashmi Garg ☁'s email address is rg****@****ail.com
What schools did Rashmi Garg ☁ attend?
Rashmi Garg ☁ attended Wright State University, Osmania University.
What skills is Rashmi Garg ☁ known for?
Rashmi Garg ☁ has skills like Force.com, Salesforce.com, Web Services, Crm, Eclipse, Sdlc, Saas, Management, Cloud Computing, Enterprise Software, Technical Recruiting, Business Analysis.
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