For my last co-op term, I worked for RiverStone Europe which is the European operation of the RiverStone Group, a US-based group of insurance, reinsurance and service companies specialising in the management of legacy and run-off insurance businesses and portfolios and an industry leader in claim resolution, reinsurance recovery and dispute resolution.1. Successfully led a multi-disciplinary team to manage the upgrade of Oracle Fusion Financials: • Defined project requirements by identifying project milestones, phases and elements. • Developed and continually updated Project Plan and scope of the project. • Developed regression and functional testing plans. • Conducted daily scrums and managed the tasks on the scrum board. • Identified, managed and prioritized project risks and issues. Created action plan for risks that occur and follow through on plan. Maintained issue list, proactively escalating issues to leadership team to mitigate risks. • Managed post-upgrade issues and provided support to business users after implementation.2. Designed and developed business processes for core business areas including Claims, Investments, Finance and Accounting.3. Contributed in review, analysis and evaluation of business systems including Oracle Fusion and Sapiens.4. Identified and highlighted problem areas, gaps or conflicts derived from analysis of business systems.5. Gained experience working in core financial business processes such as General Ledger, Cash Management & Investments.6. Involved in designing and implementing a Cyber Risk Assessment framework for the organization.

The RiverStone Group specializes in all aspects of claims and reinsurance matters involving: APH workers compensation; construction defect; brown and blue water marine; major bodily injury. 1. Managed a cross-functional team of 20 people from Business Intelligence Unit, Project Management Office & IT to develop & implement business & data solutions.2. Developed and continually updated project plans and schedules. Worked with the Business Analysts and the client to define the project scope. Facilitated the gathering of information required to estimate resources, time and deliverables. Conducted meetings, communicating individual roles and project expectations. Ensure that all project team members have the tools and training required to perform effectively.3. Worked with other Project Managers, Business Leads & Technical Leads in order to effectively assign resources across the projects from multiple Work Streams.4. Managed day-to-day operational aspects of a project. Tracked and reported on project milestones and provided status reports to project sponsors. Review deliverables prepared by team before passing to client. Established, scheduled, and facilitated regular status meetings with project personnel. Identified and coordinated any effects on dependent projects.5. Identified, analyzed & prioritized project risks and issues. Developed and maintained risk plans, processes and systems in order to mitigate risk. Created action plan for risks that occur and follows through on plan. Maintained issue list, proactively escalating issues to leadership team to mitigate risks.6. Negotiated conflicts and resolved issues that arose. Acted as a mediator between stakeholders and team members. Resolved any issues and solves problems throughout the project lifecycle. 7. Supported the Director of the Project Management Office in designing and implementing new tools and processes to increase overall efficiency of the various cross-functional project teams.

My role was to identify processes, technology and organizational role changes necessary to support business goals and objectives of PWO Canada. 1. Duties conducted on SAP ERP• Analyzed ERP requirements and performed ERP and business system configurations• Full cycle integration of Plant Maintenance Module with SAP ERP• Experience in Production Planning (PP) and Materials Management (MM) module• Conducted periodic internal I.T. Audit- Critically analyzed and evaluated data on SAP from ORPL, PUPL, TOMA, SAPL, HRM, FI, CO and LO• Provided daily troubleshooting and support to various personnel for SAP ERP & M.E.S. 2. Business Process Improvement• Understood business processes and recommended solutions for process improvement across business units and the enterprise• Evaluated information gathered from multiple sources, decomposed high-level information into details and synthesized low-level information to a general understanding.• Designed and documented workflows, flowcharts and process maps (SIPOC model) and made recommendations that impacted operational effectiveness• Maintenance & continuous improvement of company’s Knowledge Management System called “Process House” using iGrapx software

I was a part of the OI (Organization)/ IT team and assisted the BPMG in day-to-day activities while working on projects in other departments simultaneously.• Analyzed ERP requirements to perform ERP and business system configurations.• Analyzed existing business processes for continuous improvement.• Critically evaluated information gathered from multiple sources and reconciled conflicts.• Continuously monitored and provided troubleshooting and support for SAP and MES systems.• Maintenance and continuous improvement of “Process House” i.e. company’s Knowledge Management System.• Conducted regular performance evaluation of employees in General Maintenance, Tooling and Production. Also provided training to all users in G.M. on Manufacturing Execution System to increase efficiency.• Administration and support of the service desk for the IT department.

• Worked with Mobile Risk Management (MRM) and Mobile Device Management (MDM) technologies• Reviewed Business requirements, IT Design documents and prepare Test Plans for all assigned project releases• Created and executed test plans, including new feature testing and risk based aggression• Executed manual black box, regression and sanity testing• Logged defects identified during testing and escalated issues quickly and effectively• Contribute to process refinement, with an emphasis on improving overall test coverage and efficiency• Worked closely with developers and product managers to investigate, troubleshoot and verify defect fixes

• Responsible for planning, implementation, stabilization and release of small to medium sized projects• Worked with the implementation and the project management team to identify all the data migration activities for an engagement• Responsible for resolving issues arising from the web solutions provided to the customers• Projects included building content management systems for various district schools in the United States