Technical Writer
Current*Create, revise, maintain and publish technical service documents for customers within strict deadlines while conforming to FAA standards and specifications*Create quarterly revisions of 80 Line Maintenance Manuals, Engine Manuals, and Illustrated Parts Catalogs in both HTML and PDF formats using the S1000D specification for 14 FJ44/FJ33 turbofan engine models, including removal and install, maintenance, troubleshooting, repair, and operating procedures*Create complex engine component images for Illustrated Parts Catalog figures in both 2D and 3D using Adobe Photoshop and Cortona 2D Editor Pro*Maintain engine management notifications for service document compliance using SAP*Manage and respond to customer requests, questions and technical issues for technical publications, service document compliance, and customer portal assistance through a Content Management System*Create Desk-Level Instruction (DLI) documentation for technical publication review and publishing processes*Create and distribute quarterly Product Support newsletters with relevant topics applicable to operators and engine management guidance*Provide continuous support for updated changes to existing component maintenance manuals and parts catalogs for internal engine components for in-house repair station and technicians