Engagement Manager
● Lead and coordinated logistics for Agile ceremonies and practices, e.g., backlog maintenance, sprint planning, daily stand-ups, and retrospectives● Captured requirements related to products, documenting and mapping current business process● Coached team members improving productivity and understanding in Agile● Worked with JIRA filters, reporting dashboard, work flows and fields● Experience with encouraging Agile behaviors, reinforcing practices, norms… Show more ● Lead and coordinated logistics for Agile ceremonies and practices, e.g., backlog maintenance, sprint planning, daily stand-ups, and retrospectives● Captured requirements related to products, documenting and mapping current business process● Coached team members improving productivity and understanding in Agile● Worked with JIRA filters, reporting dashboard, work flows and fields● Experience with encouraging Agile behaviors, reinforcing practices, norms, ceremonies,facilitating discussion, training, decision making and conflict resolution across cross-functional teams● Collaborated with internal business stakeholders to determine business needs, scope of work, and prioritization.● Collaborated with sales, delivery and service teams to manage seamless client experiences.● Analyzed financial performance against key business metrics and provide qualitative analysis tosenior management● Ensured that the team is motivated and removes impediments to the team’s progress.● Analyzed business requirements and product issues.● Guided production operations and met demand requirements by determining priorities,scheduling workers and overseeing prompt production equipment maintenance and repairs.● Created and maintained project documentation and artifacts. Show less
