Garima Sood

Garima Sood Email and Phone Number

Customer Success Manager @ Fyle
newark, delaware, united states
Garima Sood's Location
Chandigarh, Chandigarh, India, India
About Garima Sood

Garima Sood is a Customer Success Manager at Fyle.

Garima Sood's Current Company Details
Fyle

Fyle

View
Customer Success Manager
newark, delaware, united states
Website:
fyle.in
Employees:
90
Garima Sood Work Experience Details
  • Fyle
    Customer Success Manager
    Fyle Mar 2023 - Present
    Bengaluru, Karnataka, India
  • Proofhub
    Associate Team Lead - Customer Success
    Proofhub Aug 2022 - Mar 2023
    Chandigarh, India
  • Proofhub
    Senior Customer Success Associate
    Proofhub Aug 2019 - Aug 2022
    Chandigarh, India
    ● Product demos to international clients● Communicating with clients across the globe to reproduce the issue raised by them.● Sharing the test scenarios with the development team to get the issues resolved.● Communicating back to clients to see if the issues persist.● Hands-on experience in maintaining Traceability matrix to ensure 100% TestCoverage.● Good understanding of project management processes and management activities.● Testing for various web-based applications, mobile applications andmobile sites for project management and payment gateways.● Good understanding of the entire Software Development Life Cycle (SDLC), and Testing Life Cycle.● In-depth knowledge of the entire QA and Testing Process.● Abundant experience of managing international clients, understanding their issues and getting them resolved.● Identifying test scenarios and writing test cases.
  • Metlife
    Associate
    Metlife Feb 2018 - Apr 2019
    Noida Area, India
     Experience in working on Project Management, Demand Management, Resource Management, Portfolio Management and Requirement Gathering using CA Clarity. Provided level 2 support for Clarity, Blueprint and Service Now. Worked on Salesforce, CB Insights and QlikSense for Innovation Support project. Organised weekly status update meetings with different stakeholders Intermediate – Microsoft excel, power point presentations, Service Now, HTML
  • Wipro Infotech
    Software Engineer
    Wipro Infotech Dec 2015 - Jun 2017
    Noida, Uttar Pradesh, India

Frequently Asked Questions about Garima Sood

What company does Garima Sood work for?

Garima Sood works for Fyle

What is Garima Sood's role at the current company?

Garima Sood's current role is Customer Success Manager.

Who are Garima Sood's colleagues?

Garima Sood's colleagues are Sanmoh Hombal, Aditya Agr, Fyle Marketing, Arjun Student, Yash Ukalkar, Sejal Jain, Ashutosh Muley.

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