Organizes 10,000+ item inventory for an independent vinyl record store.Achieves a monthly average of $7,500 in gross annual sales.Effectively communicates with local and international customers regarding distribution and sales, ensuring customer satisfaction.Coordinates international sales, demonstrating exceptional attention to detail in ensuring the safe delivery of goods. Conducted accurate completion of customs forms and trained clerks on efficient packaging techniques, resulting in a 70% increase in productivity and decreased wait times.Negotiates with local customers to purchase second-hand merchandise for resale. All items are bought at a price that agrees with our profit margin calculator I devised, maintaining profits of over 60% for every item.Contributes to digital ad campaigns, optimizing impressions and reducing cost-per-click on Google and Meta platforms, resulting in a doubling of in-store sales over the past three years.Optimizes SEO on company webpages, utilizing Google Analytics and Google Tag Manager to track and analyze user interactions and events.Synthesizes insights from social media posts across various platforms to enhance engagement and follower acquisition, leading to a more than tripled increase in online sales post-2020.

Member of the Open Source team, serving as a direct distributor for Red Hat. My team sold over $100M of Red Hat products in six months.Proposed a portal for customers to submit requests for quotes, streamlining the quoting process and potentially increasing revenue by over $1M in the first year if implemented.Proactively prospected new business clients, making 60 cold calls daily, resulting in 40% successful follow-up conversations leading to sales meetings and scheduled demos.Collaborated closely with the Strategic Account Executive to drive outbound growth within the region, successfully connecting with state government CIOs on two separate occasions.Qualified incoming leads, forwarding over 10 leads a month (30% of my total leads) to the appropriate sales teams within the company.Responded to requests for quotes from partner companies and government customers, drafting 5+ quotes daily, resulting in sales over 50% of the time.Managed customer data in Salesforce, ensuring accurate documentation of all communication.Cultivated relationships with returning clients to ensure contract renewals.