Serving as a Senior Core Return Specialist, I head day-to-day management of aftermarket OEM parts for over 200 dealers worldwide. I also ensure timely completion of Core Inspection, Eligibility, Shipments in Transit, and Aging Shipment Reports. Furthermore, I offer on-site training and develop robust training documents for employees. Moreover, I manage KPIs and deploy efficiency improvements for dealers. Oversee inventory supplies and requisition/purchase of additional items as necessary.• Ensured continuous improvement by submitting regular Kaizens.• Led key processes to enforce work restrictions, shipping/receiving instructions, and safety policies.• Improved dealer efficiency leading to generation of significant savings for dealers and Volvo worth thousands of dollars.

Functioning as an Assistant Store Manager, I directed key store operations, offered exemplary leadership to subordinates, and headed responsibility for store productivity. I also offered support to cashier, prepared end of day cash reports, and held accountability to help prevent shrinkage.• Enhanced efficiency of door-to-shelf movement for inbound materials, as well as accountability and proper display of all products on shelf fronts.• Offered assistance to customers to locate products easily leading to increased sales.• Fostered a positive customer experience by keeping sales floor clean and appealing.

In this role, I supervised key Core Hub operations including coordination of inbound/outbound shipments and management of off/on-site warehouse inventory and logistics. Moreover, I determined the extent of maintenance or repairs needed by thoroughly inspecting job sites. I also managed inventory supplies and requisition/purchase of additional items as per requirement. Furthermore, I instructed and explained all orders to laborers in a precise manner. Inspected specifications of materials.• Met and exceeded all set KPIs.• Drove key efforts for the improvement of shift performance and accuracy.• Ensured excellent performance of all work-processes pre-and-post project completion.• Increased employee performance rates by evaluating and preparing performance appraisals.• Resolved work-related problems in a timely and professional manner by collaborating with workers and managers.• Improved output of an under-performing shift to provide products to renovators on time, hence preventing sales price increases for customers.• Maintained adequate staff for effective performance of activities and response to fluctuating workloads by carefully planning and assigning work schedules and duties.

During this role, I assessed and determined customer's financial services needs and prepared detailed proposals to sell required services. I also reviewed clients' accounts and planned regularly to identify whether life changes, economic changes, or financial performance point to need for plan reassessment.• Attracted new clients by preparing and presenting excellent presentations on financial services to groups.• Analyzed and identified key financial information from client's updated plans and secured new clients on an ongoing basis.

In this role, I led planning and implementation of risk management, training exercises, and physical fitness. I also offered professional development services and leadership to 27 subordinates.• Managed equipment worth of $70M+.• Ensured complete enforcement and regulation of safety protocols.• Planned and conducted training on drug and alcohol awareness and suicide prevention.