Portfolio Manager It & Test
CurrentPortfolio Manager at Capita. Accountable for Technical and Application Project Delivery, BAU Service Delivery, and Cyber Security for the UK's largest general insurer and a leading life and pensions provider
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Ben Garnett is listed as Portfolio Manager at Capita at Capita, a with 20136 employees, based in Greater Bristol Area, United Kingdom. AeroLeads shows a work email signal at oneadvanced.com and a matched LinkedIn profile for Ben Garnett.
Ben Garnett previously worked as Portfolio Manager IT & Test at Capita and Application Support Manager (Life & Pensions) at Capita Customer Management. Ben Garnett holds Master’S Degree, It Service Management, Distinction from The University Of Northampton.
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An experienced and successful Account Manager, ITIL qualified Application and IT Support Manager, and Portfolio Manager with proven ability to lead teams used to operating within a regulated environment requiring high levels of accuracy, accountability and technical knowledge. Consistently exceeded objectives within time bound multi-tasking positions. An excellent communicator with the ability to perform well in negotiations, the forging of professional relationships and conflict resolution at all levels. Skilled in managing, training and coaching of staff. Accomplished at working both independently and as part of a team in positions of responsibility where attention to detail and strong analytical skills are necessary. Strong accountancy knowledge and problem solving ability.
Listed skills include Team Management, Account Management, Team Leadership, Training, and 46 others.
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A career timeline built from the work history available for this profile.
Bristol, England, United Kingdom
Portfolio Manager at Capita. Accountable for Technical and Application Project Delivery, BAU Service Delivery, and Cyber Security for the UK's largest general insurer and a leading life and pensions provider
Bristol, United Kingdom
Management and Leadership of a team of both onshore and offshore resources of Configuration / Technical / Project / Business Analysts and Database Administrators, providing the highest levels of Service Management and System Availability to a market leading customer within the pensions industry.Accountable for the following Application Support functions (Life & Pensions Division);• Incident Management• Problem Management• Release Management• Environment Management• Application and System (Oracle/Linux) availability• Request Fulfilment (Data)
Barnstaple
Account Manager with national account base of approximately 100 SME/Enterprise customers.Continually exceeding targets through value selling of Software, IT and Services.• Financial Software• Distribution/Manufacturing Software• Brewery Software• Bespoke Software Development• Document Management Solutions• Mobile Application Development• Hosting / Cloud Solutions (Private & Public Cloud)• Professional Services / Consultancy
Barnstaple
1) Account Management (IT & Software Solutions)Account Manager with national account base of approximately 100 SME/Enterprise customers.Continually exceeding targets through value selling of Software, IT and Services.• Financial Software• Distribution/Manufacturing Software• Brewery Software• Bespoke Software Development• Document Management Solutions• Mobile Application Development• Hosting / Cloud Solutions (Private & Public Cloud)• Professional Services / Consultancy2) Application Support Manager• Owner of Business Unit NPS – Responsible for service improvement plans. Performance measured via bi-annual NPS customer satisfaction surveys. Continually achieving +50 (top performance across group)• Responsible for managing and integrating multiple service desks supporting multiple products across AS400 and Windows platforms into a single service desk• Budget / Forecast management• Contract management - Complete contract management (and negotiation of) of new business and annual software and service agreement renewals• Team management, coaching, training and performance reviews• SLA management, monitoring and KPI production for board reports• Continual reviewing of systems, processes and tools to ensure high quality & efficient service delivery• Resource Management
Exeter, United Kingdom
Undertaking a dual role, both leading the in-House Sage and IT Support Teams as well as acting as a member of the Senior Management Leadership Team. Specifically, managing the team to significantly grow the business supporting the Sage 200 software suite.
Barnstaple. Devon
1) Account Management (IT & Software Solutions)Account Manager with national account base of approximately 100 SME/Enterprise customers.Continually exceeding targets through value selling of Software, IT and Services.• Financial Software• Distribution/Manufacturing Software• Brewery Software• Bespoke Software Development• Document Management Solutions• Mobile Application Development• Hosting / Cloud Solutions (Private & Public Cloud)• Professional Services / Consultancy2) Application Support Manager• Owner of Business Unit NPS – Responsible for service improvement plans. Performance measured via bi-annual NPS customer satisfaction surveys. Continually achieving +50 (top performance across group)• Responsible for managing and integrating multiple service desks supporting multiple products across AS400 and Windows platforms into a single service desk• Budget / Forecast management• Contract management - Complete contract management (and negotiation of) of new business and annual software and service agreement renewals• Team management, coaching, training and performance reviews• SLA management, monitoring and KPI production for board reports• Continual reviewing of systems, processes and tools to ensure high quality & efficient service delivery• Resource Management
• Owner of Business Unit NPS – Responsible for service improvement plans. Performance measured via bi-annual NPS customer satisfaction surveys. Continually achieving +50 (top performance across group)• Responsible for managing and integrating multiple service desks supporting multiple products across AS400 and Windows platforms into a single service desk• Budget / Forecast management• Contract management - Complete contract management (and negotiation of) of new business and annual software and service agreement renewals• Team management, coaching, training and performance reviews• SLA management, monitoring and KPI production for board reports• Continual reviewing of systems, processes and tools to ensure high quality & efficient service delivery• Resource Management
Technical Application Support, and Team Leadership for Financial / Distribution software products (Windows/IBMi) within the Advanced portfolio.
Barnstaple, England, United Kingdom
Technical Application Support for Financial / Distribution software products (Windows/IBMi) within the Advanced portfolio.
Other employees you can reach at capita.com. View company contacts for 20136 employees →
Dickie Lewis
Colleague at CapitaManchester Area, United Kingdom
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HC
Harriet Cuthbert
Colleague at CapitaPlymouth, England, United Kingdom
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SJ
S J
Colleague at CapitaMumbai, Maharashtra, India
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KS
Kinga Sawicka
Colleague at CapitaCracow, Małopolskie, Poland
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Ewa Bartczak
Colleague at CapitaLodz Metropolitan Area, Poland
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AM
Alan Mccurry
Colleague at CapitaKilmarnock, Scotland, United Kingdom
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Ethan Millar
Colleague at CapitaPreston, England, United Kingdom
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Naeema Abrahams
Colleague at CapitaMitchells Plain, Western Cape, South Africa
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Laura Nevitt
Colleague at CapitaLlandudno, Wales, United Kingdom
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CR
Christian Rapson
Colleague at CapitaCheltenham, England, United Kingdom
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Module Listing: Quality and IT Management - Distinction Change Management - Distinction Project Management - Distinction Service.
Quick answers generated from the profile data available on this page.
Ben Garnett works for Capita.
Ben Garnett is listed as Portfolio Manager at Capita at Capita.
AeroLeads has found 1 work email signal at @oneadvanced.com for Ben Garnett at Capita.
Ben Garnett is based in Greater Bristol Area, United Kingdom while working with Capita.
Ben Garnett has worked for Capita, Capita Customer Management, Advanced, Timewade Ltd, and Advanced Computer Software Group Plc.
Ben Garnett's colleagues at Capita include Dickie Lewis, Harriet Cuthbert, S J, Kinga Sawicka, and Ewa Bartczak.
You can use AeroLeads to view verified contact signals for Ben Garnett at Capita, including work email, phone, and LinkedIn data when available.
Ben Garnett holds Master’S Degree, It Service Management, Distinction from The University Of Northampton.
Ben Garnett is listed with skills including Team Management, Account Management, Team Leadership, Training, Operations Management, Lead Generation, Customer Retention, and Itil Certified.
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