Greg Arnold Email & Phone Number

Dubuque, Ia, Us

Dubuque, Ia, Us

Denver, Colorado, Us

Oversee Intake workflows for Ideation and Demands for projects and BAU requirements.

Denver, Colorado, Us

Lead team of Product Managers focused on integrating innovative strategies with a consistent model for taking concepts, developing strategy through discovery and resource management, create and communicate compelling financial services to meet customer needs.

Denver, Colorado, Us

Oversee and guide team of business application administrators and developers, including Online Banking, Deposit, Loan, Treasury, Wealth, Human Resources, Data Integration, Robotics, Document Imaging and Check Processing systems.

Denver, Colorado, Us

Oversee 200+ person staff to complete daily banking operations for $18.5 Billion Bank, including ACH, Wire Transfer, Check Processing (Day 1 and 2), Lockbox, Statement Processing, Account Services, Card Services, Cash, Purchasing and ATMs and the associated vendor relationships required to support these processes. I currently represent operations as a member of the senior management team. Integral team member on 4 acquisitions, which increased corporate asset size by 500%, while limiting FTE expansion to less than 10%. Maintained positive budget variance for last 5 years in excess of 5%. Implemented new FIS check capture system in 2009 Negotiated contracts with VISA, netting 7 figure signing bonus. Successfully converted Lockbox operations to outsourced vendor location, enhancing the product to include image and healthcare features Actively managed program to migrate workflows to paperless processes Improved efficiencies of print production (1 Million sheets per month), saving the organization $2.1 Million. Currently managing the daily vendor relationship.

Formed, implemented and grew the original department to manage all standard Deposit, Loan and Service Product Lines for $4 Billion bank holding company. I managed all corporate product promotions and set policy and procedure for product sales. Developed sales support program for 200 locations for use on internal website Standardized all bank products, for all affiliates, in first year of program. Established advertising review process to ensure compliance with legal and regulatory requirements

Created, executed and managed Susquehanna’s new and innovative Treasury Management Sales and Operations functions for all affiliate banks (9) in the holding company. Organized and directed Investment Programs, ACH Originations, Internet Banking, Lockbox, Merchant Services, Credit Cards, Business Manager (A/R Financing) and Commercial Account Analysis Programs. Deposit Portfolio in excess of $450 Million and Loan Portfolio exceeding $10 Million. Developed first corporate ACH Risk Policy Converted internal Merchant Services program to FDMS Created first Susquehanna Credit Card offering Exceeded 5 year growth goals within the first 18 months Established Susquehanna’s first internal lockbox for customer and loan payments

Developed and implemented the Company’s first interactive Internet Banking and Website functions for all consumer and commercial accounts, including procedure and project management. Trained all bank personnel on new internet banking application Adoption of program exceeded all goals. New accounts added in excess of 10,000 in the first 12 months

Overall supervision of $22 Million Branch Sales and Operations, encompassing Commercial Relationship Development, Commercial and Consumer Lending, Mortgage Lending, Branch Marketing, Sales Development and Management, and Employee Training. Expanded roles from branch banking officer to branch manager by successfully growing three locations Created goal management system for my branch employees which was adopted in subsequent years for all locations and branch employees.

Hershey, Pa, Us

Seasonal employee responsible for the supervision of all Main Entrance Gate Operations. Duties included scheduling of 55+ member staff, daily balancing of ticket sales, monitoring security procedures, and controlled cash processing.

Bai Graduate School Of Operations & Payments, Bank Operations

Pba Advanced School Of Banking

Bachelor Of Arts (Ba), Economics And Operations Management