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Garreth Hegarty is listed as IT Manager | Modern Workspace | Identity Management | Cloud Security for SMEs. at Qualvecom, based in Ireland, Ireland, Ireland. AeroLeads shows a matched LinkedIn profile for Garreth Hegarty.
Garreth Hegarty previously worked as IT Infrastructure Manager at Qualvecom at Qualvecom and Technical Support Engineer Team Lead (Contract) at Ergo. Garreth Hegarty holds Msc In Ibusiness - Innovation Through Ict, Ict from Smurfit Business School.
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Well-organised and motivated person with an impressive 17-years’ hands-on delivery of operational technology solutions across the Technology, Insurance and Motor Factor industries. A positive, personable and resourceful team player with a proven ability in identifying and troubleshooting issues, facilitating service delivery to end-users and client expectations.
Listed skills include Windows Server, Microsoft Exchange, Project Management, Management, and 18 others.
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Responsible for the IT function. Main responsibility is the setting and managing of internal Customer expectations in relation to service quality. Main duties include Vendor Management, Project Management, Warehouse Management Systems, Process Improvement and Business Continuity & Disaster Recovery.
East Point Business Park, IE
Dublin, County Dublin, IE
1. Delivering timely maintenance, management and troubleshooting of Windows server hardware and software technology.2. Configure and support Exchange Server and Proofpoint Enterprise Protection which includes spam detection, virus protection, zero-hour threat detection and phishing protection and management.3. Support Citrix Presentation Sever and Citrix.
Houston, Texas, US
1. Project managed the technical outsourcing of customer call centres from Europe, North America, Costa Rica and Asia into the HP infrastructure.2. Solutions included both Blackberry Enterprise Server and Microsoft Exchange Server Active Sync.3. Provided 3rd level technical incident management, problem management and change management support.4. Supervised.
Houston, Texas, US
1. Researched, replicated and resolved EMEA Mobile and Wireless technical problems.2. Assisted product development teams with complex technical issues.3. Provided on-site resolutions for high profile customers e.g. Revenue Commissioners, O2-UK.4. Presented new product training to EMEA Technical Solution Centres both virtually and in person.5. Supported.
Houston, Texas, US
1. Provided primary phone support for technicians on the UK and Ireland Mobile Team.2. Mentored and trained support technicians, monitoring sample calls to improve quality of service
Houston, Texas, US
1. 1st level technical support as part of the UK and Ireland Mobile Team to Compaq Warranty Customers,2. Resolved customer problems instantly or escalated calls to the appropriate departments
Houston, Texas, US
1. Worked within a team to provide technical support for Windows ’98 warranty customers.
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Garreth Hegarty works for Qualvecom.
Garreth Hegarty is listed as IT Manager | Modern Workspace | Identity Management | Cloud Security for SMEs. at Qualvecom.
Garreth Hegarty is based in Ireland, Ireland, Ireland while working with Qualvecom.
Garreth Hegarty has worked for Qualvecom, Ergo, Aa Ireland, and Hewlett-Packard.
You can use AeroLeads to view verified contact signals for Garreth Hegarty at Qualvecom, including work email, phone, and LinkedIn data when available.
Garreth Hegarty holds Msc In Ibusiness - Innovation Through Ict, Ict from Smurfit Business School.
Garreth Hegarty is listed with skills including Windows Server, Microsoft Exchange, Project Management, Management, Disaster Recovery, Team Leadership, System Administration, and Cloud Computing.
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