Timothy Garrett Email & Phone Number

United States

Memphis, Tennessee, United States

• Oversee operational platform that focuses on driving results with Sales Management, Inventory Control, Talent Development and Retention within a District of 14 stores and $30M+ dollars in sales annually. Sustaining.
• Responsible for in luencing metrics and initiatives in stores to create pro itability and impact assetprotection results, talent retention, customer satisfaction, ield execution, inventory management andoperational.
• Ensure Brand Representation exceeds customer expectations, stabilize and monitor inventory control levelsto drive sales results and customer satisfaction.
• Partner with Regional business support managers to ensure all locations have and understand the resourcesavailable to them to drive success within the business.
• Source great talent and focus on developmental gaps within the business and create a detailed businessreview to elevate the business.

Birmingham, AL & Memphis, TN

• Leads operations for 15 stores, with 90 employees, with full profit & loss responsibility and $45M+ in yearly sales volume.
• Responsible for influencing metrics and initiatives in stores that deliver profit, asset protection, talent retention, customer satisfaction, field execution, inventory management and operational excellence.
• Ranked #2 of 887 district managers in the region on company key performance indicator matrix.
• Region customer service champion responsible for communication laterally and above, analyzing results, problem solving for outlier markets, providing solution-oriented best practices; yielded month over month.
• Recipient of the 2019 Region MVP Award, selected from a group of 10 peers.
• Region achieved #1 ranking with training compliance.

Memphis, Tennessee, United States

• Led operations for a $2M retail store with full responsibility for profit and loss, servicing over 400 or more customers daily.
• Responsible for talent retention, sales, merchandising, operational excellence, and inventory management.
• Reduced shrink by 30% or more year over year from 2016-2018.
• Two-time recipient of the Memphis Pride Award, for top performing store standards, sales, customer service, retention and on-shelf availability.
• Ranked #2 of 200 stores on key performance indicator matrix in 2018.
• Achieved positive sales comps year over year, for three years consecutively.

• Facilitated the US Federal NSLP program within KIPP Charter School System, servicing 3000+ members daily.
• Implemented talent development solutions across the market.
• Communicated and negotiated contracts with strategic business partners.
• Achieved overall cost reduction of 18%.
• Received operational excellence award from KIPP Charter School System and Porter-Leath Memphis.

Memphis, Tennessee, United States

• Managed customer bank accounts: open, close and oversee transactions to assist customers.
• Identified discrepancies and implemented problem solving tactics to enhance the customer experience.

Business, Management, Marketing, And Related Support Services

Activities and Societies: Choir

Diploma, Marketing

Activities and Societies: DECA