• Enhanced communication prowess through customer interactions.• Administered profit/loss analysis for products and meticulously managed inventory.• Directed operations as Street Captain during Mardi Gras, overseeing recruitment, scheduling, payroll, and inventory control.

• Oversee a residential floor of 56 undergraduate students as a peer leader.• Plan and budget for community events individually and collaboratively with other staff members. • Utilize conflict mediation techniques as needed.• Maintain the safety and security of residence halls through regular walkthroughs and documentation of maintenance and student conduct issues.• Serve as a referral point for resources across campus.• Facilitate the implementation of educational events within the residence halls.• Assist in departmental community leader recruitment through interview conduction and evaluation of group process activities.

• Provided a positive customer service experience at the departmental front desk.• Answered questions regarding housing options and applications from incoming students. • Documented maintenance issues and notified appropriate staff. • Completed special projects as assigned by professional staff members.