Garrett Berman Email & Phone Number

Lake Zurich

Assisting Techs in the field to get them the parts and selling OEM parts for CT and MRI to distributors

• Involved in the consumer electronics service industry for over 20 years• Liaison between President and all manufacturers sales representatives • Handle all account receivables and payables • Manage inventory of all parts – ordering and monitoring incoming and outgoing to and from various distributors and manufacturers• Negotiate part costs for repairs in addition to credit costs for returns• Develop close ongoing relationships with numerous manufacturers including Sony, Sharp and Panasonic• Consult with manufacturers to negotiate service rates• Interact daily with customers, both over the phone as well as face to face interactions• Authorized in-home electronics service technician • Supervise 10+ staff including inside and outside service technicians and office support staff• Utilize problem solving skills and provide exceptional customer service to customers• Mediate, counsel and oversee relationships between staff members and provide guidance to individuals within the company• Create and manage schedule for all outside service calls to repair various electronics in customer homes• Oversaw and managed 15+ service locations within Silo Electronics stores• Attend the annual NESDA (National Electronic Service Dealers Association) Convention as Skokie TV’s representative as an Authorized Servicer

Business Administration And Management, General

Went to class

General, Business Administration And Management, General

Activities and Societies: Basket ball,DramaWent to class