Garrett Conner Email & Phone Number

Austin, TX, US

Belton, TX

Communications Lead (12/20 – present):Developed communications strategies and vehicles with FSC, CGI and VA leadership. Developed communications plans for VA implementation and O&M phases. Wrote and delivered over 200 individual scheduled and ad-hoc communications for the client.Data Conversion Lead (06/19 – 12/20):Refined data conversion processes and.

Killeen/Temple, Texas Area

• Spearheaded the Oracle Purchasing Project and served as on-site manager working with McLane’s Purchasing and Information Systems departments and Hyderabad-based contractor. Implemented various Oracle and PeopleSoft.
• Collaborated with internal subject matter experts, clients and programmers to design, project manage and implement a Default Order Solution, increasing customer in-stocks and driving incremental annual sales of $162M+
• Led team of 9 to discover, develop requirements, automate and rollout, including training, a new Supplier Incentives program, netting $6.2M+ in billable customer hours and increasing annual sales by $47M+
• Developed, implemented and trained 500+ delivery personnel on an innovative mobile delivery device platform, reducing delivery errors, extraneous customer returns and positively impacting the annual bottom-line by $2.5M

La Vergne, TN

• Supervised and developed a team of 13 Merchandisers delivering various Vendor Managed Inventory services to book stores. Provided business services to assist our retailers in profiting and growing including custom.
• Analyzed, evaluated and received approval to acquire a large retail chain’s $30M book inventory and procurement system as a Consignment Partnership and ensured the proper integration, 90-store product placement and.
• Revamped Wholesaler Client Services by analyzing legacy offerings and customer usage, while eliminating extraneous processes and automating the fulfillment of all customer needs generating an annual savings of $200K
• Optimized shipping schedules for 4 Major Key Accounts, analyzing client orders, sales, stock-levels, shipping patterns and devised a plan to ship less frequently, keeping product in-stocks and reducing transportation.

Amarillo, TX

• Drove all new efforts for improvements in the auto and property/casualty claims handling system used by major insurance companies and third-party administrators. Gathered business requirements from clients and internal.
• Authored a series of technical specifications to guide programmers and collaborated with quality assurance staff and clients to successfully rollout new software, facilitating on-time implementation and billable.
• Led the design of a $50M Auto and Property/Casualty Claims Handling System used by 4 major insurance companies and third-party administrators
• Executed all 4 projects on time, under budget and with zero issues

Amarillo, Texas

• Joined Hastings Entertainment in 1989 as an Operations Manager for a retail multi-media store employing 55 teammates, earning $3M in revenue. Based on performance, aptitude and innovation was promoted to Director, Data.
• Created innovative tracking system of $10M+ in vendor provided advertising funds to ensure proper use including design specifications, database and reporting system
• Established Used-CD Purchase/Re-sale Program delivering incremental sales within 2 years of $6M+
• Developed a purchasing open-to-buy methodology allowing more buyer autonomy and Increasing sales of 5% while lowering purchasing department's over-buys 25%
• Envisioned automated data-import and cleansing algorithms to maintained pricing and margins for over 300K SKUs, decreasing product out-of-stocks by 8%, losses due to refused return and increasing staff efficiency by 600%
• Revitalized a critical segment of the video and magazine departments increasing product sales by up to 20% and reduced operations expenses by 10%