Here, I managed client intake, interviewing and following-up under the supervision of a designated advocate. It was my job to conduct legal research on new and ambiguous areas of law, as well as draft legal documents, cataloguing international and domestic litigation information for the team. Additionally, I ensured to maintain strong communication with lawyers, clients and industry professionals, keeping them updated of new international and domestic litigation information, if any. I also conducted investigative and critical analysis of relevant material and supporting evidence, as well as critical analysis and interpretation of policy and legislation. Aside from this, I reviewed and analysed contracts and commercial transaction details, communicating with third parties concerning status whilst ensuring confidentiality was maintained at all times. I registered searches for Personal Property Securities Register (PPSR), served pre-action Disclosure and enforcement of judgements; and then verified information. Finally, I assisted with cases, reviewing and preparing correspondence, preparing discovery, typing and modifying documents, preparing case folders and trial binders, locating and interviewing witnesses, and maintaining files.

Review of Legal matters, legal research, account management, stakeholder reporting, stakeholder liaison, training and development, data analysis, data reporting, file management Commercial and consumer litigation, Insurance law, bankruptcy law, property law, corporate law, agricultural law, KPI management, legal research, decision making, application of UCPR to files, Risk management, Design, Set KPI’s, implement and oversee legal training and development, Development of legal processes, Drafting of documents and review of legal documents.

Matters relating Royal Commission into Banking and Finance (insurance), Corporate restructuring, Compliance restructuring, Customer Remediation implementation program, Compliance and Risk assessments, Regulatory and Corporate Standards creation and reviewal, Data Privacy review (international standards), External Account representatives reviewal, Conflict of interest integration and reviewal, Reviewal of learning and development material for Account Representatives and employees for compliance purposes, Responsible management on-boarding and off-boarding, Human Resourcing compliance, review and implementation of Human resourcing policies, Review and reporting of Compliance breach notifications, Correspondence between regulators and auditors, correspondence between third parties and Account Representatives, Legal Research, Legal writing, stake holder reporting, Contract reviewal and monitoring, Court and Regulatory submissions, file management, data analysis, Corporate litigation, Insurance law, Privacy law, International law, UCPR, Diary Management, leadership, Asian expansion initiative, International Regulatory law.

Review of Legal matters, Paralegal duties, legal research, account management, stakeholder reporting, stakeholder liaison, training and development, data analysis, data reporting, file management corporate litigation, bankruptcy law, property law, corporate law, KPI management, legal research, decision making, application of UCPR to files, file management, Risk management. Design, Implement and create an International legal division. Set KPI’s, implement and oversee legal training and development for international division.

In this role, I assumed responsibility for various legal administrative tasks, including noting daily priorities, following up with third parties such as solicitors and agents, filing documentation, drafting email and letter correspondence to advise clients, scheduling client meetings, updating case management notes, logging billable minutes and issuing accounts. I processed mail using the LEAP practice management software, as well as managed correspondence and Dictaphone typing. I also carried out legal research as required; performed duties as a Law clerk in court, organising and archiving bills and files, as well as managing the court diary. Furthermore, I reviewed, prepared and maintained letters of demand, client files and spread sheets, as well as documented client interviews, as well as researched and analysed relevant legislation. Finally, I gathered and analysed statutes, decisions and legal articles, codes, documents and other data.

Sales consulting, customer service, KPI’s, customer acquisition, customer retention, stock control, stock handling, document handling.

Here, I promoted the company’s products or services through effective sales consulting and excellent customer service. I made sure to welcome customers, guide them through the products, as well as answer questions promptly and professionally; all to ensure customers had a pleasant experience thereby resulting in customer retention. Additionally, I developed a systematic process for closing sales, creating prospecting consistency to increase the output of the sales team thereby meeting set KPI’s. Moreover, I compiled a daily list of sales leads for customer acquisition, delegating leads to the sales team and providing sales data and guides to help ensure the closing of sales. Lastly, I assumed responsibility for stock control, stock handling and document handling.

Call center operations, sales customer service, customer acquisition, meeting required KPI’s.

Food handling, receiving of stock, stock handling, multi-drop deliveries, Supervising staff, Duty Manager, cash handling, staff management.

As the Business Owner, I served as the primary point of contact and built long-term relationships with customers, acting as a client advocate with a focus on improving client experience. My job was to oversee the day-to-day management of the business and its activities including unit management, multi pick-up/drop-off of equipment (deliveries), cash handling, multi-location management, equipment care, transportation of goods, logistics on film sets, multiple vehicle operation and café operations. In addition, I also served as the Film Runner, responsible for copying the call sheets, scripts, health and safety notices and other paperwork, distributing it to the crew, as well as doing runs to the post office or other suppliers. Moreover, I developed effective strategies for business growth and development, as well as identified opportunities for continuous improvement and implemented plans to effectively address them. Finally, I built and managed internal and external relationships, establishing strong industry contacts.