1. Analyzing, diagnosing, and resolving customer issues in a respectful, professional, and effective way.2. Repairing fixtures or piping by replacing defective washers, repairing or replacing broken piping, orunclogging plugged drains.3. Assessing possible issues to prevent future problems or potential callbacks.4. Replacement or installation of appliances such as water heater, dishwasher, etc. or fixtures such astoilets, faucets, shower valves, etc.5. Assessing issues and presenting competent pricing.6. Maintaining a clean work environment.7. Maintaining contact with the customer to ensure a satisfactory experience.8. Creating bids for potential projects based on customer’s needs.9. Keyholder10. Training new employees

As a Supervisor at The Happy Cleaners my key responsibilities included:1. Operating and overseeing the use of advanced cleaning equipment, including vacuums and larger machinery.2. Ensuring team members consistently met company standards for professionalism, efficiency, and quality of service.3. Conducting regular inspections of work sites to verify compliance with established checklist criteria and quality standards.4. Providing coverage for absent staff by performing their duties as needed.5. Coordinating transportation for employees between various job sites to ensure timely and efficient operations.6. Collecting time sheets7. Keyholder