Garrett Key Email & Phone Number

• Conduct periodic internal customer and accounts reviews to identify potential suspicious activity.• Collected and documented alert, case and Suspicious Activity Report (SAR) history; and Know Your Customer (KYC) information; relevant account and transaction data; plus any other required information to assist in the investigation.• Reviewed and analysed underlying information gathered to assess reasonable cause to close or escalate an alert to SAR; prepare SARs for filing with FinCEN when applicable.• Documented and summarize findings including supporting information, analysis and rationale for disposition within the case management system in a timely manner.• Built relationships with the Review and QA groups, while also effectively communicate and transfer information for investigations.• Functioned as a key contributor and demonstrate knowledge of money laundering and terrorist financing typologies.• Participate in individual and department goal development and execute on tactical strategies for goal attainment.• Certificate of Excellence award winner with a total defect opportunity rate of or less than 0.5%.

San Antonio, Texas, United States

• Develop contract pricing for custom home clients based on plan design, option preferences, lot conditions, and input from Sales, Design, and Construction teams.• Quote, review, and award new contracts to approved suppliers in coordination with construction timeline and consistent with construction budgets.• Provide Option Pricing for clients as well as issue Purchasing Orders and Variable Purchase Orders as needed to suppliers.• Quote, review, and award change orders as needed. Provide recommended client pricing during change order meetings based upon corporate guidelines.• Review architectural, foundation, framing, and surveying plans as well as participate in Design Reviews, Pricing Meetings, Starts Meetings, or Lot Clear Meetings as necessary.

San Antonio, Texas Metropolitan Area

• Applied developed knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services.• Responsible for the respective trailing documents for all states. Hold licenses in all 50 states as a Personal Lines Property & Casualty Insurance Agent.• Identified, assessed, and understood member needs and consistently provided complete and accurate advice and solutions, including products and services. Provided thorough issue diagnosis while minimizing transfers, escalations, and call backs.

San Antonio, Texas Metropolitan Area

• Performed various selling / customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, and direction to customers.

Bachelor Of General Studies - B.G.S., Mathematics, Economics

Education record