Garrett Martinez Email and Phone Number

• Facilitate in person and virtual instructor led trainings crewmembers in accordance with FAA guidelines and adult learning theory.• Collaborate with senior management in peer elected Workgroup to find solutions for logistic and scheduling challenges, and present the solutions in monthly meetings with college personal• Mentor, coach and provide meaningful feedback on performance expectation for all crewmembers training events (front line to directors)• Partner with Learning Design to collect data and provide feedback on updates to curriculum and structure for Learners footprint. • Actively participate in designing and implementation of train the trainer alpha, beta and gamma programs for the next year training program • Assist with the creation of quarterly distance learning for the Inflight crewmember • Developed a training proposal for a reconfiguration of Initial and Continuous learning programs for front line crew members Based on AQP Methodologies• Collaborated with Instructional Design team to develop, film, edit, and publish video solutions for remote learning applications

•• Work on deployment projects with DPI leaders to gather data from CDS for budget meetings to see which positions were most efficient/ profitable • Facilitate training classes with both classroom studies and hands-on field work• Proactively seek out ways to practice 5 Key Basics (Safety, Courtesy, Show, Efficiency and Inclusion) to ensure guest satisfaction to both internal and external customers • Proficient in CDS as a Deployment Coordinator and chosen to train new Coordinators on how use CDS and run the deployment of Magic Kingdom Photopass

• Promote club members retention by providing members a pleasant dining and recreational experience• Process monthly inventory for 3 restaurant outlets• Finalize nightly F.O.H paperwork and budget reports for accounting department• Respond to any member complaints and follow up with appropriate measures to ensure member satisfaction• Oversee 12+ Servers and Bartenders for various food outlets and Banquet events• Train new servers on POS and food ticketing system

• Plan and implement new training material for new Resident Advisor's training • Supervise and mentor a staff of 9 Resident Advisors in a resident hall of 187 students • Maintain an on-call rotation with Hall Director team and respond to emergency situations 24 hours a day • Serve as an accountability-hearing officer, mediating and resolving conflicts that arise on campus • Research, plan and evaluate monthly campus events for approximately 400 first-year students