• Perform and analyze daily center records for QA review to ensure thoroughness, accuracy and timeliness of information. Review all report deviations and initiate investigations and documentation of regulatory deficiencies. Determine corrective action, ensure appropriate documentation, and effectiveness of the action. • Lead internal audits for facility compliance with OSHA, FDA, cGMP and develop center responses. Host external audits by regulatory agencies.• Promote and maintain safety, health, and environmental policies. Maintain personnel training documents to comply with SOP’s, CLIA/COLA and any other safety training as needed.• Strong critical reasoning, decision making, and problem-solving skills to analyze situations. Attention to detail to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of company objectives.Certifications - CLIA '88 and Hazardous Materials - Department of Transportation

Supervise 14 (fourteen) employees. Perform venipunctures in compliance with FDA, CLIA, OSHA, PPTA and GHA guidelines. Collect and process biological specimens following established Standard Operating Procedures (SOP). Analyze error trends to identify areas for improvement. Work with employees to resolve errors.Train new employees on collecting and processing specimens. Audit plasma for shipment using federal quality and safe shipment guidelines.Demonstrated knowledge of medical terminology, infection control procedures, quality assurance, data entry and retrieval.Excellent customer service skills and works very well under pressure. Able to multi-task in stressful situations.

Performed venipunctures in compliance with FDA, CLIA, OSHA, PPTA, and GHA guidelines.Processed plasma samples, unit samples, and soft good shipments.Evaluated vein suitability, ensured donation process was done efficiently and safely.Performed donor set up, monitoring, and disconnect.

Part time campus job.Sold and issued tickets for various sporting events for the university.Excellent customer service skills.Processed sales transaction payments through an electronic system and cash handling experience.

Seasonal Summer Job.Ensure waterpark safety following American Red Cross standards.Supervise and train lifeguards to ensure waterpark requirements are maintained.