Garrett Pendleton Email & Phone Number

Chicago, IL, US

Murray, Utah, US

• Appointed to champion team of operators to effectively manage new $1.5B annual client across 44 states
• Developed enhanced AR reporting, improving internal work drivers and client visibility into overall AR
• Ensured timely claim submission by effectively managing coding workflows within department
• Collaborated with cross-functional teams to identify areas for operational improvement within revenue cycle process
• Increased revenue by streamlining billing processes and implementing effective collection strategies
• Assessed current revenue cycle procedures and implemented improvements to foster efficiency

Murray, Utah, US

• Focused on driving standardization across markets with client leadership through mid - executive level channels
• Collaborated development of process improvement projects, both internal and external, resulting in $3.4M final denial mitigation and increased net revenue generation by 7.3%
• Controlled all client deliverables and meeting cadences in assigned client markets
• Developed goals with client counterparts; including POS Collection lift, Charge Opt and Underpayments, Charge Reconciliation and Capture, Care Coverage, and Bad Debt conversions.
• Managed team of site Operations Leads, including training and development
• Mentored junior team members for career advancement, fostering pipeline of future leaders within organization

Murray, Utah, US

• Established as operational revenue management for R1s largest physician client
• Increased focus in Revenue Integrity
• Collaborated with client and internal CBO teams to increase AR efficiency in both insured and uninsured patient yield
• Created weekly Physicians AR Tracking file for complete AR overview for Ascension Medical Group
• Developed proprietary “Unworked/Overdue” AR reporting logic, driving at-risk AR initiative by applying risk levels to Athena holds and creating automated escalation processes
• Consulted in denial management focus to preemptively prevent claim denials and adjustments

Chicago, IL, US

• Established Dutch Farms as a new brand in the Western market comprised of CO, NV, AZ, CA, OR, and WA
• Managed exclusive distribution deals with independent and corporate retailers and wholesalers
• Added 7 new distribution partners in the Western U.S.
• Forecasted sales to align with budget and pace of growth on a quarterly basis to meet annual goals
• Added an additional sales team to maintain the customer relationships and product growth within budget

Chicago, IL, US

• Supervised roughly 1,100 accounts through 8 sales representatives while representing over 1,600 products and on an average of 56 suppliers (not including Dutch Farms private label)
• Developed progressive ideas to maintain growth in a competitively saturated market
• Provided alternative strategies to break into corporate retailers coming to Chicago land from outside markets
• Full-time supervisor of merchandisers, consisting of 30 employees. Implement all structure for training, scheduling, and account management
• Developed company-wide, fully scalable / reporting system to forecast merchandiser payroll and optimize cash flow, as well as strategic planning to project seasonal changes

Chicago, IL, US

• Increased monthly revenue by $1.7 million from January 2010 through end of accrual 2011. Increased by 1,341%.
• Supervised 71 accounts, consisting of 5 corporate chains throughout Chicago suburbs and Northwest Indiana.
• Managed Dutch Farms largest corporate account while maintaining the companies’ largest sales margins.
• Increased product ad placements for Dutch Farms independent label and 56 licensed brands distributed through our warehouse. This consists of over 1,600 products.

Worked with all of Smith Barney’s NBS Systems (National Banking Strategic Systems) and learned with proficiencyCreated client portfolios which were sent to Smith Barney clients to show their investment developments, account balances, and through the use of NBS, estimated future developments and balances in timelines, through graphsCold called Citibank.

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations

Bachelor Of Business Administration (B.B.A.), Operations Management And Supervision