● Reviewed tire bay scheduling data and documentation to verify complete and up-to-date data, also overseeing tire bay records retention policies and procedures.● Controlled inventory of tire installation equipment, obtaining and disposing of equipment as appropriate and educating staff on safe and proper operation of tire bay equipment.● Assessed team member performance, providing actionable feedback and administering coaching for behavior and performance concerns to facilitate improvement.● Trainedanddevelopedteammembers,assigning,supervisingandmonitoringworkloadof each team member to achieve optimal individual development and balance of skills during shifts.● Assistedcustomerswithfindingbesttiresfordrivingneedsandspecificvehicles.● Managed processes, equipment, employees, safety and housekeeping of area, meetingproduction quality and quantity standards on shift.● Designed and launched deals to attract new customers and recapture prior customers foradditional purchases.● Ledandassignedregulartrainingforemployeestoincludesafetytraining,equipmenttraining and job-specific training.Maricopa Community Colleges - Phoenix