Garrett Booker Email & Phone Number

Tampa/St. Petersburg, Florida Area

• Assisted in recruiting, training, and scheduling staff of 14+ employees
• Increased sales from 2015-2017 by 15% by implementing vendor product training sessions, intensive customer service sales boot camps, and daily promotions
• Restructured the beach service operation in order to provide more efficient customer service
• Created and enforced safety policies and procedures to reduce company insurance rates and returning employee accidents from 3 in 2013 to 0 over the past four years
• Greeted members upon arrival and overseeing the services of providing lounge chairs, umbrellas, and food and beverage

- Certified trainer in all aspects of front of house operations- Transport meals and associated items to event venue- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas. - Assisted other departments when needed to ensure optimum service to guests- Communicated with event coordinator for final.

Bonita Springs, Florida

- Cross-trained and strengthened skills in all aspects of front of house operations to provide additional support- Certified trainer in each aspect of front of house operations

• Promoted from bartender to dining room manager within 6 months
• Increased sales by 10% from 2012-2013 by implementing upselling and product training and incentive program
• Hired, trained, and evaluated a staff of 15+ employees
• Cut labor by 10% by preparing the weekly schedule based on anticipated sales and customer counts while ensuring maximum productivity.
• Cut food cost by 8% by evaluating the inventory levels and reducing excess, monitoring portion control, and maintaining accountability for voids, comps and discounted sales

Bachelor'S Degree, Resort And Hospitality Management

Education record