Craig Garrett Email & Phone Number

Sydney, NSW, AU

Australia

Australia

Undisclosed

DC Infrastructure Operations Manager involved in design, build, operation and support of AWS global DCs and associated operations engineering team establishment and development across existing and new regions. Developed, supported and led global programs for site due diligence, performance and critical event management.

Singapore

Regional lead for the Infrastructure Operations Team developing competency and providing capacity to meet service demand growth for AWS customers South East Asia, ensuring the highest availability and secure Operations. Responsible for Data Center Operations, Engineering Operations and Physical Security Team

Sydney, Australia

Domain lead for ANZ DC Practice assisting Dell's customer facing organizations deliver on their DC projects. DC Construction and provision of related DC solutions encompassing Hosting, Cloud, Migration, DR/BCP, Optimization, DC Design & Engineering Consulting for Fit-out, Efficiency, Capacity, DC Assessment/Selection. Solution manager for AGIMO government.

Sydney

Led Global DC Services Team, Managed DC Design, Build & Operate, Led DC Compliance & Risk programs, Facility Resilience Assessment/Gap Analysis, Remediation & Decomm. Managed Global Delivery targets for Operations Services

Hong Kong

Regional Lead for Asia Data Centres for MGL and head of Change/Problem/Incident Service Delivery Team management for Network Services, Office Relcoations, Data Centre Design & Construction across Asia, Management & Operations, Unix, Wintel & DB Support, ITIL Service Management framework. Based in Hong Kong

Implemented Regional Operational Compliance & Management process, Site assessment and remediation, DC Site Hardening (5x9s) & Commissioning in 13 Countries, DC Design-Build-Operate, Project Manager fro APAC, Developed and supported Facilities IT Management collaboration, Delivered Regional Data Centre Design, Increased Security & Risk Management and.

Managed IBM GSA Infrastructure Delivery's Tech Ops & Ops Support Team. Data Centre Site Executive for Qantas, Westpac, & JPMorgan Data Centres. Assisted the outsource of Westpac's DC to IBM as well as the in-source from IBM to JPMorgan.

Implemented Enterprise Automation strategy for Infrastructure Operations DC Systems and led the Dev Ops Automation team to implement single pane automation across all operating systems. Implemented & led Infrastructure's PM Office. Automation Strategist implementing short & long term solutions for incident and event management. Managed the DC Operations.

Implemented National IT Service Desk Call Centre from concept design, corporate marketing, through to setup of Command Centre, implementation of Telecommunications & Call systems, establishing ITIL process for Problem & Change through to Operation in preparation for SAP rollout

Sydney, Australia

Led the National Engineering Team supporting Data Centres, Office NWs, Branch/ATM fit out & 24x7 IT systems support. Outsourced EFTPOS & Branch systems field support. Completed multiple Office fit outs, Building relocation's and DC Projects. Obtained ISO9000 accreditation for WBC Infrastructure Team

Sydney, Australia

Led AGC's Data Centre Computer Operations, Network Operations & Service desk teams. Responsible for Mainframes & distributed systems daily operations and business continuity

Sydney, Australia

Supervisor for DC Operations for Credit Card Data Centre. Ensured daily operations, provided Incident Management, Procedure development, staff training, environment management and systems automation.

Sydney, Australia

Operated & managed multiple mainframe & production systems for News Ltd. Migrated mainframe systems across platforms, built new Data Centre environments and completed migrations as Project Manager.