Garrett Doyle Email and Phone Number

Ericsson Network Manager (ENM) Service Delivery Engineer - Tech LeadResponsibilities include – • Pre-Sales support (Costing/SOW/Risk Analysis) for ENM project towards Irish operators.• Delivery planning and analysis of ENM project towards Irish operators.• Technical Lead for maiden install, upgrade and expansions for ENM projects.• OSS-RC -> ENM migration and ENM Operational Readiness customer engagements.• Execution of user acceptance testing (UAT) and development of customer procedures.• Maiden Install and upgrade of Ericsson OMBS product (based on Veritas Netbackup) • Demonstrate Bare Metal Restores of RHEL based systems.• RHEL hardening and Security Audit responses.• Perform HP Firmware Upgrades C7000 (OA, VC, Brocade), Blade and Rack Servers.• Support Telecom Network Element introductions and upgrade.• Technical leadership and oversight of offshore service delivery teams.

OSS-RC Service Delivery Engineer - Tech LeadResponsibilities included – • Pre-Sales support (Costing/SOW/Risk Analysis) for OSS-RC project towards Irish operators.• Delivery planning and analysis of OSS-RC project towards Irish operators.• Technical Lead for maiden install, upgrade and migration for OSS-RC projects.• Execution of user acceptance testing (UAT). • Customer Support: Troubleshooting and resolving open issues at customer sites.• Oncall support (OSS) for Irish telecom operators.• Maiden Install and upgrade of Ericsson OMBS product (based on Veritas Netbackup) • Demonstrate Bare Metal Restores of Windows Server and Solaris based systems.• Solaris and Windows hardening & patching of customer servers.• Security Audit responses.

Senior WRAN Engineer/Test & Technical Coordinator (WRAN PLM Test)Responsibilities included – • Provision of Technical Leadership to the WRAN PLM Test project, both to the management team and to the engineering group as a whole.• Analysis of content & selection of the project's verification scope, by assessing factors such as risk, complexity and business situation.• Execute & plan extra testing of P6/P7 EUs/CUs with high Ericsson/customer importance.• Leading/supporting the troubleshooting of configuration or product issues encountered whether they relate to WRAN, OSS-RC, UEs or CN.• Coordination & writing of Requirement Specification, Verification Specifications for new and enhanced features.• Determining needs for equipment/hardware, based on upcoming WCDMA features, and creating the related business cases.• Supply consultation/preparation on new & enhanced features to transfer project management and engineers.• Driving transfer project from a technical point of view. • Technical support for implementation of new WCDMA features.• Interfacing with customer AT&T and Market Units.

Senior WRAN Engineer (WRAN PLM Test & RNC TRV)Responsibilities included – • Extensive configuration of WRAN Test Sites and Features.• Executing regression Traffic/O&M test cases for RAN maintenance software deliveries from OSS, RNC, RXI and RBS for several projects (2.1.5, P3, P4, P5 and P6). • System Test: Running and analysing mobility and stability traffic automation testing.• Automated functional GUI testing using WinRunner software.• Troubleshooting of WCDMA traffic KPI issues and features.• WRAN Trouble Report (TR) and Change Request (CR) analysis and Verification.• Job rotation into RNC TRV which involved RNC TR Analysis/Verification and performing risk based testing.• Key involvement in transfer projects for Traffic, Transport Network and O&M features.• OSS-RC server installations/upgrades. • Setup of full WCDMA O&M Security Solution P3-P6 (PKI & OMSAS install, LDAPS, Secure CORBA, Firewall rule implementation - Juniper firewall)• Writing Verifications Specifications.

OSS-RC & WRAN (3G) Integration and Verification EngineerResponsibilities included – • O&M feature testing specialising mainly in Fault Management, Security and Performance Management features.• Installation/upgrade and maintenance of OSS-RC servers.• Commissioning & Integration of WRAN Network Elements (RNC/RXI/RBS) in test plant.• Troubleshooting of WRAN Network Elements.• On-site FOA (First Office Application) support.