Garrett Elkins Email & Phone Number

Cleveland, Oh, Us

Pittsburgh, Pennsylvania, Us

Cleveland, Ohio, Us

Proven ability to transform complex data into actionable insights, driving ROI and campaign performance across leading brands in healthcare and tools & hardware. Expertise in building and leading high-performing data teams, implementing robust data governance frameworks and leveraging advanced analytics tools such as Tableau, PowerBi, Funnel.io, Google Analytics 4 and Google Tag Manager to uncover trends, optimize campaign performance and inform strategic decision-making. Demonstrated success in collaborating with cross-functional teams to develop and implement data-driven solutions that drove business growth.

Cleveland, Ohio, Us

Cleveland, Ohio, Us

Delivered best-in class analytics solutions to optimize the clients’ marketing investments through developing custom dynamic Tableau visualizations to tell data stories. Performed analysis to support insights-driven strategies grounded in data aggregated from 1st and 3rd party party data sources for key client accounts. Partnered with Alight Analytics to refine data architecture and storage of data through Amazon Redshift. Collaborated with cross-functional teams to deliver exemplary services across a range of analytics solutions including measurement, testing, optimization, and attribution.

Lakewood, Ohio, Us

• Collaborated on developing strategic social media plans for 8 clients based off previously collected and on-going analytical data to optimize engagement and awareness across Facebook, Instagram, Twitter and LinkedIn, which resulted in a 107% increase in engagement. • Utilized SocialBee to organize, schedule, implement and manage social media campaigns.• Managed social media campaigns in regards to strategy, budget, creative and tactics• Optimized MailChimp listservs and created dynamic, creative email templates via BeePro• Developed and produced a podcast, BRMCast, where I researched topics for talking points during episodes as well as participated in discussions about agency life, trends and the current world in Covid-19.

Cupertino, California, Us

• Provide excellent customer service and assist Apple users with technical guidance to using and resolving issues with Apple products including: Mac OSX, iOS, iMac, Macbook Pro, iPhone, iPod, and iPad.• Utilize several mediums to accomplish day-to-day support - phone calls, email, iChat, video chat, and screen sharing.• Document all customer encounters in our ticketing platform and assist with other projects as needed and required.• Developed tutorials used to guide users through operating and configuring their products including: Network Setup, General Preferences and Settings, Installation of 3rd Party Software, and usage of Boot Camp.

Winter Park, Fl, Us

• Provided excellent customer service and assisted over 1000 students, instructors, staff, and management with using Full Sail's online platform, and offered technical guidance with the MacBook Pro hardware, Apple software, and other various applications used as required by Full Sail degree programs and courses.• Utilized several mediums to accomplish day-to-day support - phone, email, iChat, video chat, and screen sharing.• Documented all student encounters in our ticketing platform and assist with other projects as needed and required.• Created various tutorials used by students, faculty, and staff members to assist them with tasks in the Mac OSX and Windows Operating Systems as well as more technical tutorials regarding the online platform such as Java, Flash, HTML, ColdFusion, and jquery.

• Contacted and worked with various nationally touring bands and central Florida venues• Expanded business from live band photography to promotional band shots, head shots, engagement/wedding photos, and modeling shoots due to demand• Self-promoted and marketed business at local venues and on the Internet through various social networks such as Twitter, Facebook, Myspace, Tumblr, Flickr, and by using SEO• Published in Fuze Magazine, January 2012, Issue 32, and Alternative Press Magazine, April 2013, Issue 297, which is distributed worldwide• Photos used in a release by a nationally touring band• Voluntarily asked by local curators to host an exclusive art show showcasing my photography for sale

• Founded and created new business venture with limited resources• Promoted and marketed at local concerts and on the internet through various social networks such as Facebook, Twitter, Bandcamp, Tumblr, Instagram, Snapchat, and by utilizing SEO• Developed, organized, promoted and managed a regional festival called The Central Florida Punk & Hardcore Festival 2 years in a row, which was comprised of 42 bands with over 500 attendees• Coverage in Orlando Weekly for The Central Florida Punk & Hardcore Festival that helped increase awareness and buzz

Minneapolis, Mn, Us

• Lead a team that was ranked in the top 5 grossing stores across entire company• Supervised team to deliver exceptional guest service while maintaining superior merchandise displays set on-time, with accuracy• Ensured team members followed procedures for handling damaged merchandise properly to reduce department shrink by 10% and cultivated remarkable inventory numbers• Drove sales by ensuring shelves were well-stocked and organized department contests to encourage team members involvement and impact• Performed additional leadership duties by overseeing store’s overall operations including sales and guest service goals, inventory, coaching and counseling, and communicating with guest issues• Hired, supervised and trained team members to achieve sales, service, and presentation goals

Columbus, Oh, Us

• Maintained and restocked inventory per demand of guests• Provided excellent guest service in a fast-paced retail environment• Maintained store presence and brand by following plan-o-grams set by corporate

• Assisted the store manager in daily procedures• Supervised a team that gave exceptional customer service• Ensured employees followed standards and practices according to the employee handbook• Drove sales by writing schedules and ensuring we were well staffed and ready for customer demand.• Performed additional leadership duties by overseeing store's overall operations including sales goals, inventory, and communicating with customer issues• Hired, supervised and trained employees to achieve sales, service, and presentation goals

Integrated Marketing Communications, Marketing

Certificate, Advertising

Master Of Science (M.S.), Entertainment Business

Bachelor Of Science (B.S.), Arts, Entertainment, And Media Management

Associate Of Science (A.S.), Recording Arts Technology/Technician

Associate Of Arts (A.A.), General Studies

Education record