Manage the successful integration of strategic acquisitions.

Lead all aspects of Critical Insight across technology, sales, marketing, product, finance, and delivery, growing the company through 2020 with greater than 100% CAGR, earning inclusion on Gartner’s MDR market guide, the Inc 5000 fastest growth company list, and Washington's Best Workplaces list for multiple years in a row. Transformed the company through technology migration and cost control efforts after 2021 and ultimately negotiated the successful acquisition by Lumifi Cyber in 2024. - Innovated a competitive Managed Detection and Response offering to find and respond to cybersecurity incidents in complex customer environments included on-premise critical infrastructure, cloud, endpoint, and IoT- Developed and continuously transformed a go-to-market strategy in a highly competitive marketplace, building out sales, channel, and marketing programs with a memorable brand and a powerful share-of-voice that beat much larger competitors- Built out an integrated set of cyber-security-as-a-service offerings that protected healthcare, local government, and other critical services- Developed a high-performance management team integrating founders with outside hires and in-house promoted talent- Led multiple fundraises across equity series, convertible notes, and debt- Oversaw the engineering of proprietary software distributed across customer-hosted devices, a co-lo data center, and AWS IaaS and PaaS utilizing an evolving set of embedded technologies including ElasticSearch, Stellar Cyber, DropZone AI, Suricata, Nessus, Proofpoint, Microsoft Defender, Crowdstrike, Armis - Transitioned operations to an all-remote workforce over a weekend during the COVID pandemic with no service interruptions- Facilitated Board of Directors meetings and related functions- Oversaw good hygiene corporate governance including financial audits and annual SOC2 examinations- Worked with investment banking groups and negotiated the successful acquisition by Lumifi Cyber

Incubating fintech ideas to make the world a better place. With so many people committed to making better decisions for themselves, we're changing the financial industry to provide better solutions for them.

Rebuilt strategy with key executives to focus on hybrid digital solutions and human advice. Led annual budget exercises, incorporating continuous analysis of business levers, and monitored P&L actuals for investing line of business. Launched robo-advice platform in parallel to national advice team and released new web and mobile applications, cloud-native Spark 401(k) offering, award-winning PortfolioBuilder 2.0, portfolio analysis tools, and numerous research and investing solutions. Managed teams driving direct marketing, cross-sell, and customer marketing. Launched content marketing, coordinated closely with PR to create up to 600M impressions monthly, and launched out-of-home and radio to test awareness advertising.- Doubled assets per new online account and significantly increased annual net new asset production.- Grew revenue significantly, including implementation of a bank cash sweep program.- Restructured teams to focus on interdisciplinary innovation, incorporating Design Thinking, Lean Product, and Agile concepts to design back from customer continuously and iteratively.- Built robust NPV models for decisioning marketing spend and forecasting growth.- Led teams through merger of ShareBuilder and Capital One Financial Advisors, including rebrand to Capital One Investing.- Chaired RIA investment committee and acted as member of product committee, governance committee, and program prioritization committee.- Served as executive sponsor in 2015 and 2016 for analyst development program case competition.- Integrated data and business analytics with Capital One systems and processes.

Expanded team and engineering capacity to 200+ employees across development, architecture, infrastructure, operations, project management, and quality assurance. Oversaw capital and operational budget of approximately $25M. Chaired investment governance committee (steering committee) and acted as member of investment committee, ShareBuilder governance committee, and NPMIG committee. - Initiated conversion to Scrum Agile methodology to enable parallel project development and organized teams to operate autonomously within annual plan.- Coordinated offshore program with Cognizant for development and quality assurance.- Worked on key projects such as rebrand to Capital One, ShareBuilder tablet application, ShareBuilder 4.0 “Black Dog” website, mobile phone application, enterprise customer registry integration, dual production data centers, content delivery network, bank sweep offering, cost basis tracking, options symbology, and resiliency efforts.

See Divisional CIO, Capital One.

Established program management office to initiate and define key strategic projects. Drove the build of mutual fund platform. Carried out collaborative integration with ING DIRECT, including Single Sign On, Shared Balances, Instant Money Transfer, and Express Account Setup (Cross Sell). Implemented Salesforce CRM.

Manage the Development and Systems Analyst teams at ShareBuilder to produce quality software that supports and improves the customer experience and core brokerage offerings.

In addition full time roles in other companies, Garrett instructed courses as a Certified Sybase Trainer for Adaptive Server Anywhere products. Also instructed courses on Adaptive Server IQ for data warehouses. Performed occasional consulting services.

Lead the product design, architectural development, and development of the Innovant flagship product, Showcase, a sales force automation solution for the apparel industry.

Developer and technical support technician. Lead a team of five developers to rewrite flagship DebtMaster product from a DOS application to a client/server windows application.