Learned many sales techniques and developed a firm work ethic in order to secure sales, set deadlines, and create loyal customers through consistently exceeding expectations. Guides customers through the entire buying process, from entering the door to post-sale service, working independently with liberty to have specific client relationships, leading a 39% increase in shop sales during first year of employment.

Leading design projects with minimal oversight and direction, including advertisements for services and products offered, and creating sophisticated brand guidelines. Also createing multiple marketing plans and leading the development and delivery of those plans in line with the institution’s priorities and goals.

Actively engaged with members to improve client relationship and diffuse difficult and escalating situations to create a more welcoming environment for members. Managed a wide variety of transactions for members including; deposits, withdrawals, loan payments, payroll adjustments, cashiers checks, travelers checks, and cash advances

Produced hundreds of high-exposure graphic design projects for various clients, including but not limited to Auburn University (Dining, Athletics, Engineering), University of Conneticut Athletics, Fairfield University Athletics, and Tailgate Guys. Worked both individually and as part of a small team, depending on the project. Displayed skills in communication with clients, accepting and interpreting feedback, and meeting deadlines.