Garrett Boyd Email & Phone Number

Seattle, WA, US

Alpharetta, GA, US

Accu-Tech's Branch Manager in Seattle. Leads by example and doesn't mind the trenches. Let's roll.

Alpharetta, GA, US

• Results-oriented Sales Account Executive focused on maximizing sales by managing all accounts systematically and logically
• Committed to ideals of consistency and dedication in order to build the most successful business partnerships.
• Exceptional interpersonal, time management, and negotiation skills.

Flagstaff, Arizona, US

• Collaborated closely with Enrollment Management and Finance department staff and executives to achieve an above national average retention rate of 73% and graduation rate of 58%
• Specialized in Salesforce CRM and PeopleSoft to provide customer service connecting with students and their families to provide solutions covering a wide range of topics with 100% efficiency in record keeping
• Served as public face and primary point of escalation for all department issues; known to be the best ‘de-escalator’ on the team and therefore was given the most difficult cases
• Selected to be a member of multiple hiring committees for director-level positions within the team
• Resolved 99% of tier 2 (escalated) calls reducing the amount of repeat calls on support issues by more than 30%
• Marketed the Student Service Center and managed social media presence providing student support and marketing through Facebook, Instagram and other platforms to increase volume by more than 200%

• Managed daily operations and sales increasing revenue by 15% in the first three months then 25% in months after
• Supervised a team of three college student employees assisting in their professional development
• Tracked inventory; ordered new products reflective of sales and inventory reports; operated Clover POS software for all in person and online sales
• Increased online sales by more than 50% by adopting new marketing strategies including social media engagement and weekly newsletters; attended promotional sales events and community meetings to increase store’s brand.
• Assisted in becoming a member of the Greater Flagstaff Chamber of Commerce and represented at local assemblies

• Executed marketing strategy creating online presence on booking.com and employing social media marketing tools, increasing hotel reservations by 30%
• Increased 5-star reviews and personally mentioned on popular travel sites by delivering exceptional service
• Supervised local Nicaraguan staff and Western volunteers practicing cultural intelligence and inclusion; translator

Raleigh, North Carolina, US

• Educated, guided and instructed 20 students in surfing, diving, white water rafting and rappelling in Belize and Costa Rica, and certified students in diving and rafting; main translator while in Costa Rica
• Coordinated with local leaders and staff in the US to ensure travel logistics were executed smoothly; coordinated activities and established priorities while ensuring safety; successful debrief with superiors after.

• Managed full sales cycle from actively prospecting new clients to closing bids and coordinating logistics; managed billing and payment of large financial transactions including transnational SWIFT payments for millions.
• Handled inbound and outbound calls to and from potential customers, used Salesforce CRM to track prospects and sales cycle
• Resolved product issues daily through correspondence with current customers in Central/South America and Asia; Served as liaison to joint venture in China
• Assisted team lead on a new Pet Treat initiative; responsibilities included market research, brand creation, building and executing marketing strategy

Worked at Thai Grille for over four years doing all jobs throughout the restaurant. Started out in the kitchen doing everything from dish washing to cooking then transitioned onto the floor serving and bar tending.

Master'S Degree, Global Management

Bachelor Of Science - Bs, International Business