o Built ancillary systems to bridge the technology divide between ERP, WMS and Transportation Management Systems (TMS.)o Created a one-stop portal of company-wide KPI's with threshold alerts ranging from network availability to product delivery metrics.o Integral member of the West Coast Expansion (Greenfield) team. Responsible for new site network infrastructure, New site ERP roll-out to include training of management and customers service representatives, WMS roll-out to include training of new management and warehouse operators and TSM roll-out to include training of logistic coordinators and last mile drivers (ELD.)o Continued to develop custom Business Intelligence Portal dashboards/reports and created SQL data warehouses to enable cross departmental data "seek and find" abilities for business analysts.o Worked with supply chain to define inventory KPI's and forecasting methods utilizing various economic and statistical models.o Prepared warehouses for new vendor/product receipt to include integrating sales forecasts for home location configurations and ABC business logic.

o Several years in cross functional business activities including Finance, Accounting, Operations, Order Management, Supply Chain, Logistics and Warehouse Management.o Assume ownership of technology operations department and craft a staffing, technology and process plan to mature systems, data analytics, customer support and services. o Built key relationships with a multitude of vendors by having a deep understanding business strategy and operational needs.o Post ERP Deployment troubleshooting/enhancement across all departments.o Design and deployed Data Warehouse. Created custom SQL views and SQL Jobs for use in home grown Business Intelligence portalo Gathered Requirements, designed and built PHP/SQL based internal Business intelligence suite. Created custom hierarchical interface using Bootstrap framework, SQL Data Warehouse and PHP front end to allow interactive customer and product data optimized for tablets and smartphones.o Designed and built the first of its kind, Tire Manufacturer rewards portal. Each portal has unique parameters specific to each manufacturer program specifications. The portal allows sales and marketing along with independent tire dealers the ability to track their progress within various programs on a quarterly and yearly basis.o Responsible for end to end planning, testing and validating WMS migration from collocated hosting to dedicated private cloud hosting.

o Vetted out multiple ERP Systems to include SAP, Oracle/JD Edwards, Epicor and Infor solutions and professional services. Utilized defined KPI’s to present unbiased options to Executive Committee and provided additional detail as needed.o Co-Project managed with Executive Vice President of Finance the implementation of Microsoft Dynamics NAV ERP. Solely responsible for E-commerce (SANA Commerce), WMS (WISE) integration, Business Intelligence Module (Jet Reports), Electronic Data Interchange (Lanham EDI), Document Management (Zetadocs), and deployment of Dynamics NAV 2013 R2o Developed documentation and provided continuous product improvement initiatives during post-go-live operations. Organized and conducted end-user training sessions.

o Migrated on premise hosting to cloud provider during pre-ERP implementation.o Managed Telecom and Service provider to set up MPLS ring for site to site connectivity.o Managed relationship between customers and managed service provider.o Worked with Senior Engineers on various initiatives to streamline business processes and ensure SLA adherence.o Supported end-user hardware in a multitude of areas: Server Administration and Maintenance, Desktop/Laptop Support, Printers/Scanners, Tablet, Phones, RF Readers, Peripherals, etc…

o Worked with Executive Operations and Branch Operation Managers to design, configure and deploy 3rd party GPS Tracking and Routing Software. Coordinated installations, validated software configuration and trained end users on use, geo-settings and reporting to gain efficiencies during dispatch time and delivery to the end customer.

o Responsible for managing pre and post-implementation of 3rd party Warehouse Management System (WMS.) Liaison between Executive Management and Branch Operations to clearly communicate; timelines, progress, roadblocks, assessment of key personnel. o Worked with Developers and DBA’s to configure business rules and corresponding database elements unique to product and distribution processes.o Trained all levels of end users from Order Management to Warehouse Operators. Coordinated and conducted Pre-go-live inventory and bin location assignment for nearly 600,000 square feet of warehouse.o Multi-phase roll-out to minimize disruption to servicing our customer as well as ensuring proper support resources were available for each operating branch. Created Standard Operating Procedures by melding business operations and technological ability of the 3rd party WMS.o Designed, Configured Deployed and Administrated Ruckus Wireless Controller’s and Access Points for each location. Created Disaster Recovery Procedures for fail-over and business continuity. Worked with contractors to design and build out electrical fail over by consolidating mission critical circuits to be ran on generator power in case of outage.o Configured and supported RF Readers and additional peripherals in support of day to day WMS operations.