Garry Collier work email
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Garry Collier is a Account Manager at BrightHR. He is proficient in Spanish.
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Account ManagerBrighthrUnited Kingdom
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Operations ManagerCpm International Apr 2024 - PresentBarcelona, Catalonia, Spain -
Assistant Operations ManagerCpm International Jun 2021 - Jun 2024Barcelona, Catalonia, Spain
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Senior Team LeadCpm International Jan 2019 - Jun 2021Barcelona, Catalonia, SpainI lead a team of 24 agents and 4 order administrators. My day to day tasks include the operation of team logistics and help to reach individual and team SLA targets. Other responsibilities include building procedures, training, human resources, fraud intervention, logistic platforms and team scheduling.
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Team LeaderCpm International Sep 2016 - Jan 2019Barcelona Area, Spain• I am head of the U.K consumer service department. • My main responsibilities include dealing with complaint and offering advice. • I am also in charge of social media for Colgate-Palmolive and Sanex. • I deal with 20-40 emails a day, 10-20 phone calls plus social media and Supermarket quires. • Trainer for new recruits • Word/Excell/CRS/ASPECT
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Booking AgentCpm International Contact Centre Apr 2015 - Sep 2016Barcelona Area, Spain• Routinely, I receive between 80-120 calls. • I reach the daily sales target of 34% using various proven sales techniques. • I deal with customer service issues, from people wanting refunds to complaints. • Managerial responsibilities, including team supervision. • I have also been heavily involved in training and developing new arrivals. -
Meeting Event PlannerDoubletree By Hilton Mar 2013 - Mar 2015Manchester, United Kingdom• I managed and was in charge of running the daily operations in the Bar/Restaurant/Events • I led efforts as a supervisor to improve customer service and experience. • I handled complaints and trained staff how to handle complaints. • On a monthly basis, I led management meetings to help project the sales for future months and help my team to achieve these targets using various incentives and by creating an environment that was enjoyable to work in. • Help train and build confidence in new and existing employees through team exercises and through one-to-one reviews and training. • Followed HR procedures, helping with recruitment and also with disciplinary procedures when the situation arose. -
Restaurant SupervisorThe Point Brisbane Hotel May 2012 - Jan 2013Brisbane, Australia• I routinely helped the manger with the operations of the department and managing the team to make sure each shift ran efficiently • I helped train new and existing employees with work procedures and the day-to-day running of the Restaurant and Bar areas. • Throughout my time in this role, I always tried to lead by example and always made sure the team felt happy in their work.
Garry Collier Education Details
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The Tefl AcademyPass -
Westhoughton High SchoolGcse
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Wigan And Leigh CollegeGnvq 3
Frequently Asked Questions about Garry Collier
What company does Garry Collier work for?
Garry Collier works for Brighthr
What is Garry Collier's role at the current company?
Garry Collier's current role is Account Manager.
What is Garry Collier's email address?
Garry Collier's email address is ga****@****pal.com
What is Garry Collier's direct phone number?
Garry Collier's direct phone number is +4474540*****
What schools did Garry Collier attend?
Garry Collier attended The Tefl Academy, Westhoughton High School, Wigan And Leigh College.
Who are Garry Collier's colleagues?
Garry Collier's colleagues are Tom Hoskins, Ogomma Blessing Eze, Bsc, Msc, Tyson Tyler Tan, Mark Goldfarb, Levi Althaus, Lee Whelan, Jenny Marsden.
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1bigpond.com2 +614085XXXXX
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Garry Collier
Senior Operations Supervisor Property Manager At Lucent Technologies Bell Labs InnovationsNew York City Metropolitan Area -
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