Introduced a time management software system called “Bizimply” which accuratelycalculates working hours and generates weekly payroll reports.Managed the full recruitment process for the bakery floor, two retailing units andmanagement office.Managed employee relations in a multi-cultural work environment.Drafted and maintained all relevant documentation for 170 employees includingcontracts of employment, employee handbook and Dignity at Work.Prepared and communicated weekly KPI reports for the CEO (Sick Leave and EmployeeTurnover).Conducted training sessions for new and existing employees (Hygiene and Food Safety,Manual Handling).Designed and implemented employee policies (Attendance Policy, Sick Leave Pay Policy,GDPR, Driving for Work Policy and Time Keeping Policy).

Manage the full recruitment process from sourcing up to reference checking for the 18 Irish stores using sourcing channels such as Employee Referral Scheme, RecruitIreland, Jobs.ie and Company careers site. Developed and introduced a performance management system across the organisation called ‘Peak Development Plan’.Supported and empowered employees by introducing an Employee Assistance Program.Worked closely with the Sales Department on succession planning and identifying top performing employees using Key Performance Indicators.Introduced a relief manager position to support stores during employee leave and busy retailing periods.Analysing HR key performance indicators such as FTE, Employee Fluctuation and Sick Leave. Supported and advised Store Managers on employee relations matters.Organised external leadership training modules for Head Office and Store Managers.Carried out comprehensive investigations and disciplinary meetings following employment law guidelines and company policy across a wide range of employee related incidents.Experience of managing bullying claims according to Maxi Zoo’s Dignity at Work Policy and addressing all employee issues/concerns in a timely manner using the Grievance Procedure.Presented during each Quarterly Management Meetings on HR policy changes and introducing new HR projects. Prepared for and attended a Workplace Relations Commission hearingWork in partnership with the Human Resources Administrator on delivering an efficient HR support service to our 18 stores.