Data Analyst
CurrentProject: Data Analysis (Yellevate Client Dispute)Refocus Digital AcademyApril 2023 – May 2023Yellevate had been struggling with client disputes. Nearly 20% of disputes raised against the company resulted in payment opt-outs. It led to an almost 5% loss in annual revenue (USD). To do data analysis, the following steps were performed:1) Identify and analyze the problem to come up with objectives.2) Set the goal of analysis derived from the objectives.3) Process the provided data by loading csv file to SQL and cleaning the data.4) Analyze the processed data using Excel for visualization.5) Generate insights from the processed data and come up with recommendations to address the issue the company is facing.