Garry Hoffman Email & Phone Number

In Willow Grove Pa Area

Currently look for position in electronics

Delran , Nj

Provided customers with diagnostic and troubleshooting telephone supportSent out quotes to customer for repairs as needed Evaluated training needs for all technicians in NJ and TX office Conducted on-the-job training for established technicians and new hiresLed NJ Shop in meeting and maintaining ISO 9001:2008 standards Wrote and updated repair instructions for all models serviced by ISGEstablished and conducted test procedures for all test equipment and fixtures Communicated shop capabilities to customers realistically and clearlyResearched and documented component level repair for new productsMaintained, updated, and installed all software (including back-ups) for mobile computer productsSetup and operated BGA machine to remove and install BGA IC`S as well as other hot air soldering machines. Troubleshoot PCB boards to component levelTrained in the use of Mobi Control in the loading of software and applications as well as the use of Intermec 6920 Communications Software. Experience and knowledge of Win Hex and other deployment applications for Symbol (Motorola) devices Experience working on Norand/Intermec, Symbol/Motorola, Telxon, Melard, O’Neil, Zebra, Palm and DAP equipment as well as Panasonic Toughbook’s and Fujitsu Notebooks Worked with Sales Department and Logistics in setting customer costs and helped them with fitting the customer with the correct equipmentDispatched to customer sites to troubleshoot their problems when needed

• Troubleshooting of PC boards to component level; de-soldering and soldering new components in place • Work in R & D department on new product line made sure wire bonding machines worked hardware and software 100% main customers were Intel and AMD• Responsible for reporting bugs to lead Engineers • Testing and debugging of new product lines, including hardware as well as software• Responsible for new employee training • Tested IC Bonding Machinery• Equipment used: Multi-meter, Lasers, E-Prom Duplicator Device, and Oscilloscope. • Field Service work; both Domestic and International• Took ESD training class

Chalfont, Pa

• Setup and operated CNC Milling Machines• Implemented programming changes when required• Setup and operated CNC Lathes • Operated all other general machine shop equipment

Education record

Associate Degree, Electronics Engineering Technology, 99.8%

Electronics Engineer