Garry Phillips Email & Phone Number

Walnut, Ca, Us

United States

Administers and contributes to human resources policies related to safety. Investigates, documents, and implements all corrective actions as they pertain to safety accidents and near misses. Creates safety reports, including opening and closing of Safety KPIs and Loss Time reports. Conducts safety audits on machines and facilities ensuring compliance with corporate policies. Maintains and updates weekly inspections on eye wash stations, fire extinguishers, and AED’s. Conducts, identify, and counsel employees on best practices during Safety Walks. Lead Responsible Person for the SWPPP that reduced our cooper and zinc levels in our testing by 30%. Researched, sourced, and distributed all PPE for the plant. Researched, revised, and implemented Safety Policies and procedures. Maintains and updates the monthly safety training. Maintained and updated safety and h/r related files. Researched, sourced, and administered wellness initiatives i.e., annual hearing and eye exams. Researches, creates, and administers safety training for all staff and other duties as they’re assigned.

United States

Distributed, advised, and instructed patients on the correct procedures and protocols for the use of the PCR Covid-19 test kits and vaccinations. We went door to door to serve the disabled, elderly and sick(non-covid) patient’s in the lower socioeconomic areas of Los Angeles County.

United States

Conducts daily site safety walks with a member of the management team. Stocked, distributed, and informed all employees of the latest protocols and procedures for PPE at the temperature check-in station. Educating and enforcing the established Social Distancing guidelines for everyone and any other duties as they are assigned. Conducts safety audits on machines and facilities ensuring compliance with corporate policies. Maintains and updates weekly inspections on eye wash stations, fire extinguishers. Conducts, identify, and counsel employees on best practices during Safety Walks.

United States

Planned, distributed, and managed the workflow of six employees (4 in LA and 2 in Manilla Philippines). Monitored, tracked, and traced shipments of Seafood sourced globally Sourced, prepared, and distributed the Invoices that comprised the daily route deliveries. Analyze, research, and report any major variances in the data reports. Maintain, organize, and update company files. Received, reviewed, and resolved all major customer service issues with corporate clients and vendors.

Long Beach, Ca

Planned, coordinated and executed the delivery of company branded products to agents and vendors for my areas of responisbility HNL and SFO. Sourced, analyzed and distributed domestic air and ocean rate quotes to internal and external customers. Planned, analyzed and distributed Hazardous Declarations and Straight Bills of Lading to vendors, agents, internal and external customers. Researched, analyzed and set-up new vendors. Researched, analyzed and directed monthly safety meetings. Discussed, interpreted and noted the meeting minutes. Maintain, organize and update company files. Receive, analyze and reply back to emails from internal and external customers. Planned, coordinated and executed quarterly cylinder and product inventory counts for my sites. Distributed, reconciled and closed Purchase Orders for vendors, internal and external customers. Invoice and close all of the orders for my sites. Analyze and discuss P&L for my sites on a monthly, quarterly, semi-annual and annual basis.

Irvine, Ca

Evaluate, prepare and distribute import documentation essential to the clearning, pick up or delivery of freight up to but not limited to: Arrival Noces, Delivery Orders, 1C’s, 1D’s, IT, IE, TNE, House Bills of Lading, Master Air Waybills to vendors and other agents. Received, reasearched and resolved customer issues via the telephone, email or fax with both International/ Domestic, internal and external customers. Researched, analyzed and closed import files. Confirmed, revised and updated arrival date and time with various airlines. Received, broke down and distributed import documentation to agents break bulk, brokerage and Air Export Gateway. Organized and stored newer files in other locations within the office and the older files in boxes and moved them to our warehouse. Identified, retrieved and distributed office supplies to agents and copier and any other duties as they were assigned.

Evaluate, prepare and distribute Import documentation essential to the clearing, pick up or delivery of freight up to but not limited to : Arrival Notices, Delivery Orders, 1C's, 1D's, IT, IE, TNE, House Bills of Lading, Master Air Waybills to vendors and other agents. Received, researched and resolved customer issues via the telephone, email or fax with both International/Domestic, internal and external customers. Researched, analyzed and closed Import files. Confirmed, revised and updated arrival date and time with various airlines. Received, broke down and distributed Import documentation to agents break bulk, brokerage and Air Export Gateway. Organized and stored newer files in other locations within the office and the older files in boxes and moved them to our warehouse. Identified, retrieved and distributed office supplies to agents and copiers and any other duties as they were assigned.

Resolved major customer service issues with corporate clients, vendors and agents. Maintained and updated client records, scheduled and confirmed drivers for lcl p/up's, received and sent fax. Analyzed, processed, and replied to email correspondents from customers, clients, vendors and agents. Processed and completed out-bound and in-bound calls. Processed, analyzed and distributed rate sheets for customers, clients and agents. Planned, organized and distributed rates sheets that were used for ocean bills of lading.

Prepared and evaluated Customs House clearances up to but not limited to: Classification of inbound for air/ocean freight, Master, House, Inland or Trucking Bills of Lading, Master Air Waybills, Master Bill of Lading Instruction, Letter's of Credits, Dock Receipts, Scheduled, revised and updated bookings with steamship, airlines and trucking carriers. Coordinated and dispatched drivers. Analyzed, researched, and suggested the best modes for transportation and distribution of freight products and services with a diverse group of suppliers, customers, Freight Forwarders, Customs House Brokers and N.V.O.C.C'S.

Prepared, evaluated, and distributed export documentation and Customs clearances up to but not limited to: AES filings, Air Freight, Master, House, Inland or Trucking Bills of Lading, Master Air Waybills, Master Bill of Lading Instruction, Letter's of Credits, Dock Receipts, Customs House Car Validations. Scheduled, revised and updated bookings with steamship, airlines and trucking carriers, Coordinated and dispatched drivers, Analyzed, researched, and suggested the best modes for transportation and distribution of freight products and services with a diverse group of suppliers, customers, Freight Forwarders, Customs House Brokers and N.V.O.C.C'S. Resolved major customer service issues with corporate clients, vendors and agents Maintained and updated client and patient records, scheduled and confirmed appointments, received and sent fax and analyzed, processed, and replied to email correspondents from customers, clients, vendors and agents, processed and completed out-bound and in-bound calls.

Trained new employee's using the company's policies and procedures for an International N.V.O.C.C. Prepared, evaluated, and distributed export documentation and Customs clearances up to but not limited to: AES filings, Classification of inbound freight, Air Freight, Master, House, Inland or Trucking Bills of Lading, Master Air Waybills, Master Bill of Lading Instruction, Letter's of Credits, Dock Receipts, Customs House Car Validations. Scheduled revised and updated bookings with steamship, airlines and trucking carriers. Processed and maintained in-bound and out-bound freight in our warehouse, Coordinated and dispatched drivers, Prepared inventory for shipment up to but not limited to: creating new pallets, shrink rapping, and labeling of freight. Analyzed, researched, and suggested the best modes for transportation and distribution of freight products and services with a diverse group of suppliers, customers, Freight Forwarders, Customs House Brokers and N.V.O.C.C'S. Maintained, established and preserved contact with clients, agents, customers, various carriers, brokers and Customs. Resolved major customer service issues with corporate clients, vendors and agents Maintained and updated client and patient records, scheduled and confirmed appointments, received and sent fax and analyzed, processed, and replied to email correspondents from customers, clients, vendors and agents, processed and completed out-bound and in-bound calls

Researched, recruited hired, trained, provided reviews, coached, and terminated a staff of 15 call center representatives. Cross-trained staff members throughout their operations. Received reviewed and resolved all major customer service issues with corporate clients, and vendors. Maintained and updated client records, scheduled and confirmed delivery orders, received and sent fax and analyzed, processed, and replied to email correspondents from customers, clients, vendors. Administered and planned quarterly employee reviews. Restructured and simplified the work flow to increase productivity. Planned and coordinated employee schedules. Created and administered job descriptions for hourly employees. Reviewed and analyzed forecasting data with my Operations Manager on a weekly, monthly and quarterly basis. Prepared and distributed confidential material for grievance and other personnel-related meetings. Coordinated and dispatched the efforts of 60+ field agent. Planned and implemented an employee cross-training program that increased productivity by 20%. Designed and implemented phone scripts and provided phone etiquette training. Opened or closed operations for the main office and ran a satellite

Trained monitored and coached a team of 50 telemarketing reps to make at least 200 out-bound calls per night. Observed and administered one-on-one coaching to those in need, designed and implemented a positive work culture through an ongoing employee relations program that improved productivity 30%. Planned and coordinated employee schedules. Designed and implemented a multi-purpose orientation program for newly hired employees that achieved a 60% retention rate. Prepared and distributed confidential material for grievance and other personnel-related meetings. Designed and implemented phone scripts and administered phone etiquette training.

Received and processed patients for their routine study related doctor's visits. Completed and maintained all patients' records. Handled, analyzed and processed blood assays of the study participants, lead the recruitment and retention of study participants at multiple regional and private hospitals throughout Southern California. Compiled and presented my research at local and regional science symposiums. Invited and attended a couple major National Science Symposiums in the following cities

Bachelor Of Business Administration (Bba), Human Resources Management And Services

General Education Certification, Biology/Biological Sciences, General