Develop a very detailed knowledge of Math course for which I am responsible. Review curriculum and devise alternate approaches to presenting lessons to increase student understanding (working directly with students and parents). Support students and parents with alternate strategies and provide additional assistance with daily assignments and projects. Communicate regularly with parents, students, and curriculum specialists through use of computer and telephone. Work collaboratively with other teachers to ensure that all students are successfully progressing through the program, that parents have a central point of contact, and that tasks are distributed among the teachers. Keep student records and data up-to-date, including cumulative files, online student and family information, attendance accounting, and logging all student and parent contacts. Consult with other teachers, team members and staff learning specialists to develop alternate enrichment activities and modifications to students’ programs to increase student understanding.

Mathematics Tutor

Manage IT Infrastructure projects communicating timelines, milestones and estimated delivery dates to Management by providing scheduling, technical consulting and project review with the ability to lead while being flexible in a fast-paced, ambiguous and ever-changing environment.Developed plan, created schedule, executed plan, monitored and controlled Records Information Management (RIM) project. Managed and led cross functional teams in creating a RIM System which required creation, maintenance, use, disposition, preservation, temporary storage and destruction of all City of Chicago Department of Information Technology records. Responsible for the migration of collaborative records to a SharePoint platform. Change Coordinator for infrastructure projects for the City of Chicago. Provided direction, process, and definition and support technologies to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes. Developed and implemented Communication Standards for all Change Communications. The role includes the reduction in the number of incidents upon service across internally-managed and vendor-managed systems. The point of contact for the resolution of queries and issues. Assess and perform quality checks on Request for Changes (RFCs) to ensure all changes are ITIL compliant. Responsible for reviewing risks and impact analysis to ensure that changes are being performed thoroughly. Ensure that actions are planned to minimize both the risk of failure and the impact on users during change implementations. Managed the timing of planned implementations against other planned changes or events. Monitored the progress of changes and the adherence to implementation and approval lead times. Improved maintenance patching change window from three months to a weekly schedule through the implementation of process revisions and change templates.

Technical support engineer who primary role was troubleshooting technical problems and address customer questions and concerns regarding company products. Project managed the software upgrades of all switches in the Asia-Pacific region. Resolved escalated issues by 10% per year for key customers and test / support organizations via process improvements; collaborated with sales, systems engineering, product development, and other members of cross-functional teams.

Provided high quality cost effective wireless systems solutions and interfaces applying systems engineering processes in delivering system requirements, system design, system integration, and system verification to the product life cycle.

- 10+ years of experience developing C/C++ based software.- 10+ years of UNIX/Linux and SQL skills.