Oversees all cross-functional projects and programs by using a formal PMO process. Facilitating the development of charters & ensuring that all functions remain on schedule and issues get resolved or escalated• Coordinate programs along a critical path and perform oversight of program proposals and implementations. Provide status reports to GWS Regional and Platform teams and other Tier 1 Partners as per agreed frequencies and format• Programs would span around but not limited to sustainability, diversity & inclusion, business intelligence, technical services, workplace experience & effectiveness, procurement, communications, f&b, space data, minor leasehold projects• Provides appropriate level of details and summarizes complex issues succinctly• Manages internal and external relationships in support of program. May provide consultation on complex low to medium scale projects that integrate into an organized program• Creates, maintains & distributes routine PMO reports, including status reports and updated Gantt charts.• Supports with the planning and coordination of regional and Sub regional strategy, workstream strategy within the IFM space• Provides end to end Program management support to ensure delivery timelines are maintained and, establishing a process to ensure cross fertilization of information across the subregions and other T1 provider as necessary in order to meet clients needs• Provide support with contract governance such as MOR, QBR, Workstream connects, and any contract related changes such as change orders and contract addendums• Coordinates the completion of quarterly scorecard across the region including monitoring of KPI metrics, providing regular report to the RAD• Work closely with the RAD & Workstream leads to track timely completion of portfolio wide trainings• Lead & or participate in global programs work & work with other Tier 1 partners as required

Oversee technology projects in accordance with delivery timeline, involvement on new Business Development – RFP, RFQ, RFI, Tech Sales & Solutioning lead.Stakeholder Management:- Coordinate with the various teams in preparation of essential information for the Executive Leadership Team meeting.Project Planning and Execution:- Manage medium to large, scaled tech project deliverables and critical milestones.- Facilitate smooth project execution from inception to completion, covering areas such as change management, digital transformation, process optimization, web & mobile apps development, ERP rollout, business analytics dashboards, and cloud migration.PMO & Agile (Product Owner)- Providing team valuable guidance on the governance & compliances of project management and execution to stakeholders within the APAC region.- Highly advanced people management skills, demonstrated ability to lead, mentor, and develop associates; including the ability to delegate effectively.- Ability to quickly adapt to changing circumstances and work under tight timelines.Transition, Vendor Management, Incident Management & Service Delivery- Thorough knowledge of modern workplace technologies, escalation procedures, incident management, work order management related services.Pre-Sales Solutioning / RFPs- Collaborate with business development on new opportunities with RFP assessment, tech write-up, client presentation deck & sales pitch to client and Infosec assessment.Analytics & Digitization- Produce insightful analytics using tools PowerBI/Tableau- Possess problem-solving skills; demonstrated ability to translate business needs and problems into viable/accepted technology solutions.- Influence clients to adopt digital forms & web application for their manual processes. Account Lead (Client – Banking) - Product Owner on deploying workplace improvement project for a prominent banking client. Take up the role of a Product Owner during this project.

Lead program management effort for new products introducing to the factory. Constantly engaging with cross functional teams in factory to introduce the product in timely manner. Actively involve in discussions to identify & minimise gaps on the processes for better productivity. Gated keeper for all program management reviews.Achievements:• Setup NPI process flow for Digitron, Brazil factory• Successfully transferred 2x high-capacity products from US to Malaysia and program managed more than 10x high volume products as BAU• Supported new program development at the site in Thailand, project managed engineering builds, customer qualification builds, change management implementation & chair stakeholder review meetings

Lead project management efforts & also documentation, and change request to testing & commissioning systems. Part of test strategies/test procedures creation & finalized with a test plan creation for engineers & technicians to test & commission rolling stocks. Engaging with external suppliers on gangway modification.Manage, monitor and report of project related trends, and document test evidence and reportsConduct daily progress meetings to ensure & to oversee successful completion of projects.Achievements:• Endurance test for trains at production site improvement.• Generation of test procedures & documentations for Mumbai project

Main interface between factory and customer during mass production. Actively involved on product verification, engineering changes, testing, customer qual samples, quotations & business requirement documents. At the same time, contribution involves to monitor on any cost impact to product due to all these changes. Master of the BoM & handles program until End of Life. Achievements:Program managed more than 10x products during my 3years tenure. Actively involved on methods to bring down bone-pile & involvement during First Article Inspection for high profile clients.