Product Consultant
CurrentI am a product consultant, working with clients on the delivery of software and data-centric products and services. I also provide interim product leadership, and help clients build their internal product capability.Current Engagement:- Working with the Department for Environment Food and Rural Affairs (Defra) to launch a new service for farmers and land owners to apply for grants. Improving the experience for farmers, farm agents, and Defra / Rural Payments Agency colleagues.Previous Engagements:- Improved and automated various business workflows to ensure speed, accuracy and completeness. Worked closely with client end users to make their jobs simpler and quicker. - Supported HMRC’s Data Platform Services ambition to implement product-oriented ways of working and culture, including mentoring and upskilling HMRC colleagues.- Worked with a team from Equal Experts to develop and launch a new data matching tool for HMRC, utilising machine learning pipelines, Fellegi-Sunter probabilistic matching, and graph databases.- Launched a service to risk assess incoming declarations submitted by businesses importing goods into the UK, enabling the resulting data to be searched and exploited by HMRC and Border Force employees.