Garry Stevenson Email and Phone Number

The CTI Multimedia Services team are responsible for three main functions: • The management, integrity and quality of the Multimedia related network and communications infrastructure within UBSW’s European sites providing second line support to the TSC and remote support of sites across the EMEA region• The design, implementation and support of the Multimedia services installed to meet demands of the UBSW Business requirements• Knowledge and support of multimedia applications to… Show more The CTI Multimedia Services team are responsible for three main functions: • The management, integrity and quality of the Multimedia related network and communications infrastructure within UBSW’s European sites providing second line support to the TSC and remote support of sites across the EMEA region• The design, implementation and support of the Multimedia services installed to meet demands of the UBSW Business requirements• Knowledge and support of multimedia applications to include but not restricted to video conferencing, ISDN, desktop TV applications, media distribution and video protocolsThe CTI Multimedia Services team is a global team comprising: Network Managers; Senior Network Analysts; Network Analysts and Support Analysts. The Support Analyst’s role is to receive, own and resolve network and communications problems passed down by the USO Teams. Show less