ABOUT THE INTERNATIONAL CENTERFor nearly 40 years, The International Center has served as a guide to the world’s cultural landscape, and a catalyst for the state’s international growth. Working in collaboration with businesses, organizations, government agencies, educational institutions and individual citizens, The Center expands Indiana’s global interest through a variety of programs and services and through convening diverse interests who share common international goals. The International Center is a member of the National Council for International Visitors.The Chief Operating Officer is responsible for managing the Finance, Human Resources, Information Technology and Board Governance functions of The International Center. The position is responsible for implementing the vision of the International Center’s strategic plan, successfully managing contracted service providers, and developing and implementing all operation plans and budgets. The COO must step in for the CEO when needed and positively represent The Center in the community.1. Manage budgeting process and monthly budget and forecast reporting to executive and financial committees2. Manage external accountant and audit firm to ensure compliance with IRS requirements3. Manage all external relationships related to banking, investments and finance4. Lead strategic plan development process and implementation with board and staff5. Ensure board meetings and communications are clearly articulated and implemented6. Manage all aspects of HR including:•Staff recruitment and terminations•Payroll and benefits•Employee orientation and handbook•Relationship with PEO and their contract•Performance evaluation process7. Manage all contractual agreements between International Center (IC) and external entities

The Center for International Development (CID) serves as a place for faculty with shared interests in alleviating poverty and contributing to the economic and social development of the world's most fragile and needy countries to come together, write proposals, and execute projects. CID serves as a collaborative international research support unit.CID's initial emphasis will be on applying for and managing grants in Iraq, Afghanistan and Pakistan due to the rapid and large increase in U.S. government aid to those countries. The primary sponsors are the U.S. State Department, United States Agency for International Development, the U.S. Department of Defense, the North Atlantic Treaty Organization, World Bank and Asian Development Bank. CID will also seek sub-contracts from State Department contractors including the Academy for Educational Development.•Executes 8 international grants valued at $8 million focusing on Iraq, Afghanistan and Pakistan universities to build capacity and sustainability •Derive capacity and sustainability of Ball State University to fulfill objectives•Strategizes with grant writer on proposal resources, options and opportunities•Supervises 6 graduate students from USA, Jordan, Afghanistan, Pakistan and Iran•Develops International Travel guide for faculty as an in-service handout•Leads plan for first ever BSU Iraqi Fulbright Scholar applications•Hosts Iraqi delegation; coordinating activities, events, volunteers and excursion•Negotiates and implements conferences to be held in Amman, Erbil, Kuala Lumpur, and Washington D.C. and at BSU Indy Center

•Saved $50,000 from $120,000 accrual budget for biennial association convention•Slashed downtime and generated 40% vehicle lifecycle savings and reduces risk•Reduced assault claims from 1 out of 4 to 1 out of 8; 50% reduction•Supervised directors, employees and managed the delivery of member services•Executed IT strategic plan, project management, system & security enhancements and process improvements for overall stability and performance•Developed growth focus (largest membership in 20 years) via changes•Directed organizational risk management efforts, reduction, claims and policies•Streamlined and managed service operations, fleet, workflow, IT systems and personnel. Service culture created.•Enacted strategic and tactical initiatives assisting the Executive Vice President in decision-making and long-term strategic planning•Provided logistics for 650 person national convention; controls $400,000 budget •Investigated 40+ alleged conduct and policy violations annually via multiple interviewing techniques following company ground rules, policy and procedures•Documented 100% factual conclusion reports requiring staff intervention or involvement of other business units or counsel to bring about a closed case •Strategized $100K claim into wide-scale renovation •Formulated annual budget and fiscal controls with new property•Bidded and contracted all vendors and established PM schedule and lifecycles•Resolved hail damage insurance claim, restoration and renovation•Ensured landscaping, HVAC, electrical, fire and security systems function•Chaperoned dual tenant satisfaction manage multiple projects•Created and facilitated PM and capital improvements on two properties; Fishers, IN (25K sq. feet office) and one in West Virginia (historical register renovation)

Oversee day-to-day operations of organization. Develop and execute governing board agenda and meetings. Serve as primary resource/liaison for governing board.

•Led College accredited leadership academy curriculum.•Planned national awards program for exemplary merit and overall excellence•Edited promotional materials, educational manuals and quarterly magazine•Recruited and train interns to administer an alcohol abuse prevention program.•Promoted academic excellence through programming and recognition•Initiated resources for 120 chapters comprising 6,200 men and 1,600+ volunteers

•Travelled to 86 universities as a management consultant to operations in 42 states•Facilitated summary meetings with members at the conclusion of each visit•Created all managerial aspects of starting a new organization